Ushuaia Tattoo London Reviews Summary

Professionalism and Skill

Pros:

• "Tattooists there are very creative and professional."
• "Very professional and will advise on tattoos and aftercare."
• "The session was really professional and also in a relaxed atmosphere."
• "Fantastic artists and I couldn’t be happier with my tattoo done by master Gorski."
• "Always takes your ideas and with artistic freedom turns them into something incredible. Professional and meticulous attention to detail with stunning results."
• "It is a very professional and good environment, they are all extremely cautious about hygiene and how clean the work space is."
• "The whole team are extremely friendly and the atmosphere is fun and relaxing."

Cons:

• "I am happy with the tattoo, however there was a lack of professionalism and customer service which ruined the experience for me."
• "It’s not a big deal for me but definitely it’s been a really unprofessional experience."
• "Ushuaia don't seem to do proper pre-tattoo consultations... couldn't spend more than a couple of minutes discussing my design..."
• "When I arrived for the complimentary touch-up session I was scoffed at by Pawel who told me he didn't think my tattoo needed a touch-up..."
• "Then I asked if it can be done in phases and no more contact, I chased no reply."
• "I went back to the studio to tell them but they didn't seem very interested or really sorry about that."
• "The reason for the 4 star is from looking online at the tattoo artwork is much better then others. I am really wanting to get a tattoo however due to the cost of living etc I am unable to."

Customer Experience

Pros:

• "The atmosphere in the studio is fantastic, they really look after you and make sure that your experience there is special plus they always play nice music 😁."
• "They even followed up a couple days after my tattoo to see if I was okay and needed any further advice."
• "Everyone that works in the shop takes so much pride in what they do, from cleanliness to attention to detail, and cannot make you feel more welcome and at home."
• "Every member of staff interacted with each other and all of the clients, such a fun and friendly vibe!"
• "The whole team was just smiles and very polite."
• "Absolute professionalism was provided."
• "The team are very friendly and welcoming, not at all intimidating like some studios."

Cons:

• "I was planning on going for a second tattoo there and also recommending them to friends but now I am not sure I want to go back there again."
• "He come back to me after another hour saying that he change my design cos he dont do copies... pretty clear he forgot about the appointment, he had not prepared the design and probably even lost it or not able to find it."
• "DO NOT GO HERE. Can't comment on their tattoos but do NOT go to this place for piercings."
• "So unless you are willing to pay 5k plus, it seems like nobody has time for you."
• "First contact was good they told me they do everything through Facebook. I sent some images then they quoted me 5k+ and I had to chase."
• "The reason for the 4 star is from looking online at the tattoo artwork is much better then others. I am really wanting to get a tattoo however due to the cost of living etc I am unable to."
• "Then I asked if it can be done in phases and no more contact, I chased no reply."

Studio Environment

Pros:

• "What an amazing studio, spotless clean and professional."
• "The studio is really clean and has a lot of cool art work as well as a cool playlist."
• "The studio has great artwork and a chilled vibe."
• "Best experience I’ve ever had going for a tattoo. Cleanliness and standard of the studio is outstanding."
• "The shop was so welcoming, fun and the staff was very friendly."
• "The actual shop was very clean and organised!"
• "The studio is truly beautiful and clean, and everyone is friendly."

Cons:

• "Ushuaia don't seem to do proper pre-tattoo consultations... couldn't spend more than a couple of minutes discussing my design..."
• "When I arrived for the complimentary touch-up session I was scoffed at by Pawel who told me he didn't think my tattoo needed a touch-up..."
• "I went back to the studio to tell them but they didn't seem very interested or really sorry about that."
• "The reason for the 4 star is from looking online at the tattoo artwork is much better then others. I am really wanting to get a tattoo however due to the cost of living etc I am unable to."
• "Then I asked if it can be done in phases and no more contact, I chased no reply."
• "So unless you are willing to pay 5k plus, it seems like nobody has time for you."
• "First contact was good they told me they do everything through Facebook. I sent some images then they quoted me 5k+ and I had to chase."