Dinosaur Isle Reviews Summary

Exhibits and Displays

Pros:

• "Absolutely fascinating. Superb displays and entire dinosaur skeletons with interesting stories of how they were found and Interactive activities."
• "Any kid who is a huge fan of dinosaurs will have a field day!!"
• "Fantastic for the dinosaur and fossil lovers."
• "Good value with interesting visual exhibits and activities for children."
• "Great collection of fossils."
• "The exhibits were good and very Informative."
• "Lots of dinosaur fossils fun interactive places for the kids which is a winner."

Cons:

• "The displays are basic with little to keep children's interest."
• "The large dinosaur room is the highlight, but the other room with sea shells and fossils in is pretty dry."
• "Many of the interactive exhibits were either broken, being refurbished or generally unloved."
• "Was expecting a lot more content."
• "Very small. Not quite what we expected."
• "Some amazing and real artefacts to look at."
• "The interactive elements were very basic and tired."

Staff and Customer Service

Pros:

• "The highlight was definitely the enthusiastic and kind staff members who tried their best to answer our questions."
• "Staff are great, really professional."
• "The staff I met were all so friendly and helpful."
• "They have a lab in the museum with a friendly team that tell you the history of the island's dinosaurs and allow you to get up close and personal with some of the fossils."
• "Customer service was amazing, the museum was amazing."
• "The staff were very friendly and helpful."
• "Staff there are very friendly and informative."

Cons:

• "We didn't find Staff women so friendly and cheerful who was serving coffee and also provides tickets for dinosaur golf."
• "Customer service are mostly useless, so most emails get unfortunately ignored."
• "Poor customer service, poor Information on website for ticket booking."
• "Disappointing, failed to even visit after paying parking we went inside to be told they were full booked until Monday."
• "The entrance and gift shop was an absolute log jam with not enough staff."
• "This place has lost it's shine since we last visited it some 7 years ago."
• "They forgot to give the kids an information/worksheet clipboard after standing and waiting for one."

Value and Pricing

Pros:

• "All day ticket and on site parking is handy, especially for a late afternoon loo break for the little ones."
• "Reasonably priced (family ticket less than £20), well curated with lots of information and some hands on displays to try to keep all ages happy."
• "Not bad for kids. Very cheap, a family ticket is £17 and if you show your parking ticket you get £2.40 back."
• "The gift shop is brilliant - an excellent range, with very reasonable prices."
• "Shop was very reasonably priced."
• "You can also redeem £2.50 off your entrance fee if you parked outside."
• "Family ticket 2 adults and 2 children £20 without the parking discount."

Cons:

• "Parking is not free. Cost us £4.70 for 4 hours."
• "A little pricey for what it offers and wouldn't honour the 10% discount for having zoo tickets which is advertised on their own website."
• "Expensive and quite disappointed."
• "Parking was terrible, although plentiful the people running the car park reinvest no money in maintaining the aged and decaying payment machines."
• "Car parking quite expensive (minimum 4 hours at over 5£), but you do get reduction off from museum entry so made better."
• "The public car park charges were really high."
• "The car park isn't free; alas, this made our second visit a very disappointing one."

Accessibility and Facilities

Pros:

• "Sandy beach about 100 yards from Dinosaur Isle definitely worth visiting."
• "You have the amusement arcade, mini golf, nets, the beach all close by."
• "The education room upstairs was also open for kids to do drawing and play games."
• "The entrance is on ground level with no steps so easy to get in and out with wheelchairs or baby strollers."
• "Wheelchairs available for those who find walking difficult."
• "This place is wheelchair ♿️ and Buggy friendly."
• "They have lots of parking spaces around the museum and have a good amount of disabled parking bays."

Cons:

• "Parking is free out of season."
• "Went here with our 3 year old and wouldn't recommend it for any child under 5."
• "Hasn't changed much in 20 years."
• "The outside needs bit more TLC and looks aged."
• "I'd have preferred a waiting area for the parents whilst the kids went around too."
• "The toilets are located inside the shop."
• "The only thing we found a little uncomfortable was the temperature which was freezing."

Overall Experience

Pros:

• "The youngest in our group was 6 and the oldest was 76 and we all had a great time!"
• "Definitely worth a visit for dinosaur lovers young and old!"
• "Gift shop is nice. Recommend the chocolate dinosaur lollies."
• "Absolutely brilliant place to take the kids, clip boards with quizzes on the way in display cases, robotic dinosaur that the kids control, dinosaur noise controls, puzzles and loads more."
• "Lovely little shop before exiting the building."
• "A fantastic dinosaur museum - my children, aged 6 and 3, loved it. Lots of interesting bits for the kids and adults to look at."
• "Educational and lots of fun."

Cons:

• "Not great for younger kids but if you want to read and learn about dinosaurs and fossils it will be ok."
• "Its ok but it gave us less than an hours entertainment."
• "Lots of overly loud interactive exhibits that doubtless appeal to that audience but make it an exhausting and irritating experience for anyone else."
• "Not worth going as other places on the island are better E.g. Tapnell Farm."
• "Place is clearly run by dinosaurs and needs to get with the times- girls like dinosaurs too and need representation."
• "Unfortunately it just wasn't worth the trip it's basically one room of stuff to look at."
• "Don't make a special trip to the Island for this."