Unicorn Reviews Summary

Staff Service

Pros:

• "Very polite friendly and helpful staff and a Lovely Manager she was amazing and made us very welcome."
• "The staff was very helpful and friendly. They had large parties expected but were able to seat us anyway."
• "Lovely friendly staff member served me."
• "Staff friendly and very efficient."
• "They were very helpful when we had a birthday cake for my nephew too, bringing us plates and extra cutlery."
• "The service was quick, all of the staff worked hard to keep everyone happy."
• "The staff were friendly and attentive."

Cons:

• "Staff not very helpful at all."
• "Two of us had finished before the others and a waiter came over to remove plates from our table while others were eating, sorry but that's a big no no and rather rude (DO NOT DO THIS)."
• "The service was shocking your staff shouldn't ignore people."
• "Just visited and won’t ever be returning; Whilst a couple of the staff here were friendly, the establishment is clearly run by obnoxious, overweight, puffed up Bully who penalised my partner for being Vegetarian."
• "Food wasn't particularly quick, even tho we only ordered because they said they could do it in a certain time frame."
• "Generally a dirty place with poor standards and customer service could do with looking at."
• "The experience was awful and would never recommended this place to any one."

Food Quality

Pros:

• "Food and drink are okay. Nothing out of this world, just typical chain pub quality."
• "From the starters, mains, and desserts, all of our food was excellent."
• "The food was cheap-and-cheerful pub food for cheap-and-cheerful prices, but none the worse for that!"
• "Lovely pub with excellent, fair priced food."
• "Food was brought out hot. Had the hand battered cod, got to admit that was a nice piece of fish with really nice crispy batter."
• "The food was utterly fantastic, especially the mac and cheese pizza."
• "The Caravery was excellent."

Cons:

• "Steak was well done and dry when asked for medium. There was no pizza as they had ran out of dough."
• "Fish and chips... seemed to have been cooked in old oil, hard, greasy batter, nasty Luke warm chips."
• "Place was lovely - mixed grill overpriced, world's smallest piece of steak - asked for rare, got it well done."
• "The mash was frozen, my boyfriends chicken was chewy and dry and made from frozen and the sausages were frozen."
• "Food was ordered and took 40 minutes to arrive when it did arrive it was wrong."
• "Food is pretty bad, very beige and brown, not a place to visit unless you like meat and bread in varying forms."
• "Food was very late over an hour not very busy food was all wrong orders was missing some food not what we ordered not even an apology would not be using this pub again."

Cleanliness & Maintenance

Pros:

• "The dogs were welcomed which was brilliant."
• "Great stonebaked pizza, tasty vegan burger."
• "Toilets well presented."
• "Nice atmosphere in the pub and very clean, especially the toilet areas."
• "Very clean and all staff were proactive in enforcing covid policies."
• "The place looks nice and there is some entertainment for kids."
• "Friendly staff and place was clean and tidy."

Cons:

• "And guys come on! clean the tables. Mine felt like a kid had been sitting at my table before me with a lolly pop."
• "The tables have some strong adhesive sitting on them as well as the bar so you stick to them and the menus were filthy."
• "Rather slippery floors, not sure if was urine or a leaky drain."
• "When my food was brought out to me the plate had not been cleaned properly and had stains on it. Health concern."
• "Tables were dirty as were the toilets."
• "Poor service, very minimal parking, sticky floors."
• "Others around the area were all ripped up and needed some serious repair, with foam hanging out and showing."

Value & Pricing

Pros:

• "They have VEGAN CHEESE, good vegan food, a great menu and a range of herbal teas."
• "Food was great value and plenty of it - perhaps too much."
• "Helpful staff, great food, fantastic choice."
• "Our meals were delicious, good quality and very reasonably priced."
• "Absolutely beautiful, haven't been since earlier in year and they still remembered us, meal top class and staff very friendly, would recommend to anyone wanting a reasonably priced and cosy meal!"
• "But then again at only £16.10 with a pint as well."
• "The food is not too pricey and is worth the price you pay."

Cons:

• "Place was lovely - mixed grill overpriced, world's smallest piece of steak."
• "Slow Service, got a lot of the orders wrong."
• "Food going downhill rapidly."
• "Drinkes rather expensive (probs to counter balance the 'cheap' food)."
• "The music is depressing."
• "Food was ok but the service was shocking."
• "The experience was awful and would never recommend this place to anyone."