Jolly Sailor Reviews Summary

Food Quality

Pros:

• "We had rump steaks for lunch today... absolutely delicious."
• "The food was amazing, I had the not meat burger plus squid and loved it."
• "They supplied the bar food, which was so tasty and great value."
• "Always had a great experience with food here."
• "The food was amazing, fresh and tasty."
• "Food was really nice and I couldn't fault it at all would definitely go back again."
• "I had the most amazing fish and chips which were out of this world."

Cons:

• "The hunters chicken sandwich I ordered was 90% fat and grit and 10% chicken."
• "Food was average."
• "Food was very poor, pie was all gravy and no meat."
• "The carrots were old, the cabbage over cooked and the sauce was watery."
• "The food is not great, my son ordered pizza and it was one of those microwave pizzas."
• "The burger was so dry I couldn't finish."
• "The roast potatoes were frozen not home cooked like it states on the board."

Service

Pros:

• "Online booking was easy, I made a mistake in numbers and they were very efficient in sorting it."
• "Staff were friendly and attentive and food was lovely."
• "Great hospitality from staff especially Sam who was friendly and chatty."
• "Fantastic pub, the staff are brilliant, they bent over backwards to help us and so friendly."
• "The staff were amazing, so accommodating even when it began spitting with rain they gave all the tables parasols."
• "In particular two employees names Dani and Amber were very welcoming and friendly and talkative people with fast service!"
• "The staff were really polite and fun to talk to."

Cons:

• "Service was slow."
• "Over 45 minute wait for our food."
• "Waited two hours for a meal for it to be cold and very unpleasant."
• "Under staffed on a busy evening. Loads of items unavailable off the menu."
• "Food took ages to arrive by which time I was so hungry I could have eaten a scabby horse."
• "Unfortunately we were greeted with an unpleasant attitude from the bar staff."
• "Bad service from girl behind bar, more interested with talking and skipping around, than helping customers."

Ambiance

Pros:

• "Really lovely place with great food and atmosphere!"
• "It's cosy and warm with pub games, live sport and music."
• "Jolly sailor on Poole quay is a great place to eat and drink."
• "Now this is what you call a proper pub."
• "Lovely to sit outside and watch the world go by on the Quay with a drink."
• "A jolly pub with good vibes - family friendly and right on the sea front."
• "This is a lovely pub in a beautiful location on Poole Quay."

Cons:

• "Having eating in other local green King pubs what a disappointment this pub is."
• "The music was in full swing (7.30pm) and it was so loud that you could not even hear yourself think let alone talk to each other."
• "The sound system was very ear paining to say the least."
• "Inside was tired. Dirty walls and seats."
• "All 3 cubicles were awful and I couldn’t use them - all 3 had broken seats and only one cubicle had a working lock!"
• "The outside area has bird poo and the seats and tables."
• "Unfortunately half the chairs had a nasty red sticky residue on them and the tables were still all tacky."

Accessibility

Pros:

• "Another important point is that it was dog 🐕 friendly and we could enter with the dog."
• "There was baby changing facilities which was handy."
• "Nice touches like dog bowls and a cask of water to top up their bowls."
• "Bent over backwards to help accommodate my friend and her wheelchair."
• "The staff brought over a bowel of water for our dog as well."
• "My bulldog was made to feel at home from staff and patrons alike."
• "Made to feel welcome by all of the staff."