Dosa World Reviews Summary

Service

Pros:

• "We received a warm welcome, by the proprietor himself."
• "Service was slow. But what's the rush?"
• "Very friendly staff."
• "The manager checked on our table more than once and helped explain several dishes that we weren't familiar with."
• "The young man serving me was so kind to try their best to be quick even though they were busy."
• "To top it off the service was excellent. Our Waitress regularly checked in on our table, kept water glasses full, and promptly brought anything we needed."
• "Staff is friendly and polite. They show that they care for you."

Cons:

• "We waited nearly an hour for our food whilst we saw bag after bag of takeout food being picked up by contract delivery drivers."
• "While their food is good - the service is extremely poor."
• "Service was slow, was served after people who had come in after we'd ordered."
• "The chef's were more busy doing deliveroo and just eat orders rather than care about the people sitting in the restaurant."
• "Very very slow. We tried take out, delivery. All the time they move like a snail."
• "Service was late. I asked for water it's almost 30 mins for water still not got and water glasses he is washing with hand."
• "Terrible service! The whole restaurant is full but there are only two servers and it takes forever to even serve water!"

Food Quality

Pros:

• "Undoubtedly, the best Indian food available at Bournemouth the city centre."
• "The Sri Lankan lamb curry was packed full of flavour."
• "This is one of the best dosa I ever had in UK, their Mysore masala dosa is amazing and it brings so authentic taste of South India."
• "Amazing south indian food - idly, dosa, wada, sambhar, chutney etc..infact other dishes, like gobi manchurian, were delicious too."
• "Very authentic Sri Lankan dishes! Not since our honeymoon in Sri Lanka have my wife and I had such a delicious meal."
• "Food is delicious and so are the drinks."
• "Everything from the massala dips to the Biriyani have a combination of contrasting flavors and rich texture."

Cons:

• "If you want a decent south indian meal then avoid this place."
• "Quality of the food is questionable, very few ingredients and lots of spicy sauce."
• "Flavours were also mediocre and basic."
• "Even the chutney's lacked flavour to help complete the meal."
• "Very Very expensive. £10 currys you get only 2 pieces of panner."
• "Worst food ever. Half of the menu items are not available."
• "The food was bland and the staff seemed uninterested in service."

Customer Service

Pros:

• "The servers behaviour is not at all good. We are not here for free, we are paying, at least give some respect to the customers."
• "The only reason to rate 4 not 5 is because of the wait time, which needs to be improved."
• "The mysore masala dosa was not worth it as it tasted much the same as the masala dosa."
• "I think they should change the staff in front, there was one lady.."
• "Been coming here for around 10 years, since it first opened and it never disappoints."
• "The staff weren't trained properly."
• "Rude and unprofessional staff( especially the receptionist)."

Cons:

• "Pretty rude staff and service."
• "The weekend buffet is gone downhill, more expensive and of poorer quality."
• "Noodles: 1/5 (recommend removing this from menu. It's not their speciality and tasted very bad.)"
• "The young man serving me was so kind to try their best to be quick even tho they were busy."
• "Lovely selection of South Indian cuisines.and my family loved the chicken fried rice and noodles."
• "Excellent cleanliness."
• "Good service."