Coconut Lagoon Reviews Summary

Service

Pros:

• "Excellent value and really pleasant staff."
• "Staff were friendly and helpful and were superb with our son, giving him a behind the scenes look at how the food is made."
• "Service spot on food really nice."
• "The service was very attentive."
• "Excellent service."
• "Service tonight was 10/10, amazing."
• "The staff were courteous and efficient, and the service good."

Cons:

• "Service was somewhat slow, at times the wait staff appeared insufficient."
• "Service can be slow but it is always worth the wait."
• "Service: waiting time was long to get the menu card to order."
• "When we reached there at 6pm and contacted them they were like no seats available until 9:00pm."
• "Disappointing visit last night to the restaurant after being here on two previous occasions."
• "Unfortunately the slow service and small size of the parathas are areas for improvement."
• "One negative was on ordering the poppadom and pickle tray, if you increase and buy more poppadoms your 3 small pickle bowls are not increased in volume so things get sparse and dry."

Food Quality

Pros:

• "Mouth watering authentic South Indian cuisine!"
• "Absolutely gorgeous non veg Thali. Each bowl had its own unique flavour from the subtle spices."
• "Every dish felt like it was cooked with care."
• "The food was absolutely fantastic. Very delicious and authentic malabar dishes."
• "Absolutely delicious, I'd highly recommend!!!"
• "Some of the best Indian food I have ever eaten."
• "The spices are complex and tasty, creating an explosion of culinary delight."

Cons:

• "Disappointing delivery: tasty food but late and too cold."
• "Two of us had the masala dosa which was cold the dosa was very soft and not crispy at all."
• "Unfortunately I found a significantly sized piece of plastic in my takeaway."
• "The prawns were expired and were not even cooked well lucky we did not eat it."
• "The food was not that good my wife and daughter hardly touched their food."
• "The chicken biriyani was just tomato sauce chicken and white rice."
• "Wasted so much money on the piece of trash."

Ambiance

Pros:

• "From the moment I stepped in, the ambiance was inviting and soothing."
• "Lovely staff and a really good ambience."
• "The atmosphere is nice and relaxed."
• "Loved ambience.. Nice nadan food experience."
• "The restaurant decor and ambience makes you feel like you are in India!"
• "Wonderful chilled atmosphere inside - loved the decoration and music and overall had a very pleasant evening here."
• "The restaurant is very cute and cozy, with the right music and lighting to create the perfect ambience."

Cons:

• "The decor (neon, plastic plants and coloured ceiling tiles) could do with improving."
• "Awkward step into restaurant is the only drawback."
• "The restaurant itself seemed very tiny from outside and the entrance wasn't very welcoming unlike the display window."
• "It happened that another larger table were celebrating loudly on this occasion."
• "This place was a good 5 minutes walk away from the bustling centre of York and not in the most appealing row of shops/takeaways/restaurants to be honest."

Value

Pros:

• "Prices reasonable."
• "We only had to pay £2 for the whole night because it was after 6pm."
• "All over everything was outstanding, quite huge portions which was good."
• "Even better, the prices are reasonable and the portions generous."
• "Price's were more than reasonable for the level of service and quality of the food."
• "Food was gorgeous, prices are more than reasonable!"
• "The price for the meal was very reasonable. Worth a try."

Cons:

• "The sides, aka bread, was much too little for the entire portion and too expensive to order another serving to eat with the rest of the sauce."
• "Also, I did not manage to find any of the promised cashew nuts in there."