Cosy Club Reviews Summary

Service

Pros:

• "The waiting staff were very attentive and the food was delicious."
• "Friendly and attentive staff in a nice, cozy place."
• "Service was friendly and the food super tasty."
• "The service was friendly and attentive, drinks were brought promptly."
• "Overall, our servers, George and Rosie were brilliant."
• "Had a wonderful time at cosy club, the service was brilliant."
• "The staff were friendly and attentive."

Cons:

• "This lack of attention to detail carried on to substandard customer service, lack of personality, and little attentiveness to keeping the dining area clean and tidy."
• "Very busy place but staff spent too much time talking to each rather than concentrating on the job in hand."
• "Dreadful service. Refused to even take our order until ten minutes had elapsed."
• "The service was slow and the staff overstretched, lunch took an hour to come and when it did was lukewarm."
• "Service was extremely slow, expect to be repeatedly ignored whilst standing at the bar, clearly not enough staff assigned to serving."
• "Food was great but let down by service."
• "Food is ok quality but the service is so slow."

Atmosphere

Pros:

• "A great versatile eating and drinking spot morning, noon and night."
• "Great decor and light in the space too."
• "Bohemian chic is how I would describe it. Lots of chandeliers, lamps, colours and wonderful staff."
• "Lovely, lovely setting, warm and comfortable."
• "The atmosphere was relaxed and friendly."
• "A spacious welcoming venue. A mixture of early to mid twentieth century decor."
• "With a very inviting atmosphere when walking in and a lot of striking pictures and oddities strewn about the place, The Cosy Club is one of the more interesting places to visit in Stamford."

Cons:

• "Noisy cavernous crèche, couldn’t hear myself think with the sound of screaming small children."
• "Beautiful place, great friendly staff, but always too loud."
• "Music was dire and inconsistent with the cosy club theme."
• "Always too loud- even when there's not many people in, probably due to the size and acoustics of the room."
• "It's also becoming a meeting place for toddlers to run riot."
• "Sadly I'm going off the Cosy Club. It's too loud in there to talk without shouting."
• "This one leaves you feeling a little exposed and over looked whilst eating."

Food Quality

Pros:

• "Overall experience was positive, food was fairly good, just above the 'above average' mark."
• "Food was delicious, so many of our guests commented on the quality of the food, there was nothing left!"
• "Our tapas starters were all tasty."
• "They did make a fine Moscow mule off the menu for me."
• "Thai green chicken curry, very good, and gingerbread cheesecake with toasted popcorn, very good."
• "The halloumi sticks with dip were delicious as were the baby sausages piping hot too."
• "The food we had there was cooked well and fairly tasty."

Cons:

• "The wait time for the food was fairly long, probably pushing 40 minutes from ordering."
• "We both ordered rare steaks, which came out well done."
• "I had to send my steak back twice."
• "Everything was overcooked."
• "The chicken was tasteless the burger was a shriveled up piece of meat."
• "Food was expensive and portion sizes small."
• "The standard of food was poor as did not taste fresh but like it had been cooked out of a freezer."

Accessibility

Pros:

• "They also had a spacious disabled toilet which he was able to get to on his scooter without any fuss."
• "Disabled toilet facilities are good."
• "Friendly staff, cater to everyone different needs when it come to need to be gluten free food or vegetarian /vegan just ask the waiter for that if required when you are being seated."

Cons:

• "Didn't have either of my two choices of scotch from the menu."
• "Disabled access was difficult as it was on a hill but I appreciate that can't be helped."
• "Toilets are horribly smelly and just not very clean."
• "Told no food bar side, only in restaurant as restaurant too 'busy' and chef said no."