New Inn Reviews Summary

Staff and Service

Pros:

• "Staff were friendly, checking food order was correct and that we were happy with our meals."
• "The staff were amazing, went above and beyond all afternoon and evening."
• "Phil the waiter really made our night with his comedy and charm."
• "The staff are very friendly and service is good and quick."
• "Friendly staff quick efficient service."
• "Excellent staff who were very accommodating to our wishes."
• "The staff were welcoming, friendly & helpful."

Cons:

• "Staff were friendly but forgot about your requests instantly."
• "Wierd waitress! She wanted to get the money straight away."
• "When enquiring about speaking to the manager no one seemed to know who was in charge."
• "The manager is really good but the other staff are polite but don't seem very motivated."
• "Service was a little slow so don't be in a hurry to eat a quick meal."
• "The service was OK - but we had to wait a long time between ordering drinks and ordering food and the restaurant was pretty quiet."
• "I never leave negative review, but the service we had today in my opinion was unacceptable."

Food Quality

Pros:

• "Good value, great choice."
• "Delicious food and this warm cosy feeling I get evetytime I get there."
• "Food was great pub grub...I had the award winning beef pie and it was delicious."
• "The food was excellent, service even better."
• "Food lovely and hot just didn't have any new potatoes and my dessert I asked for."
• "The food was delicious, and we all enjoyed our meal."
• "The food was lush and the atmosphere was great."

Cons:

• "So as much as we've had good food here I the past - I think we'll leave it a while before venturing here again."
• "Food food starter was mixed platter. Not sure it was a good combo."
• "The gammon wasn't cooked properly and the steak was peppered, OVERLY."
• "However food was of a very poor quality and cold, over priced for what was on offer."
• "The vegetables weren't cooked properly, the Yorkshire pudding, although a very generous size, was very rubbery."
• "Food was not great. Salmon Florentine was overcooked and very chewy."
• "Ordered fish and chips, cremated on the outside raw in the middle."

Ambiance and Cleanliness

Pros:

• "The atmosphere was great."
• "Lovely place for a spot of lunch outside."
• "Love the decor and the outside area for kids is great!"
• "Pleasant surroundings and a good atmosphere."
• "The bar & restaurant were clean, nicely appointed, spacious & interestingly decorated."
• "Dog friendly in the bar."
• "Great decor, really comfortable."

Cons:

• "Outside area was okay but the tables and parasols had seen better days."
• "And found bloody tissues in the toilet. Gross"
• "We stopped on our way home for a drink with the grandchildren and sat in the garden what a pity they are not looking after what is a lovely space rubbish bins overflowing."
• "However this last visit there were lots of flies about. My table was not well cleaned."
• "The atmosphere is none existing, it's neither historic or moder and is on the scale of a weatherspoons feel."
• "Outside area are dirty. Litter on grass and around bushes. Fag butts everywhere."
• "Just wanted to mention how disgusting the baby change/disabled toilets were."

Value for Money

Pros:

• "Food & drink was reasonably priced."
• "Generous potions, good value for money and usually clean."
• "Food was good and averagely priced."
• "Very reasonably priced."
• "Good food for a very reasonable price."
• "The food was lovely and a great price definitely going back very soon."
• "Drinks are good value and they have a gin menu which is good for gin lovers."

Cons:

• "It was fine, but I wanted a fillet steak but I wanted it pan fried, was a bit disappointed, that the waiter did not go and ask the kitchen if it would be possible."
• "Food was ok but not worth what we payed."
• "Literally the worst roast dinner I've ever experienced."
• "Food was not overly hot when it came out and there was a fair bit left on a few plates from group."
• "But it was by far the worst food we have ever eaten."
• "Food was not worth the money."
• "Terrible quality high prices and interfering staff."