The Boater, Bath Reviews Summary

Location & Ambiance

Pros:

• "Lovely location with a great outdoor seating area and a barbeque."
• "A lovely place to spend an afternoon in the sun."
• "Great pub right by the river and the rugby ground... The food has improved over the years, and is now exceptional."
• "This place has a great courtyard which was thriving and had a great vibe."
• "Lovely beer garden just off the river."
• "Superb service complemented by location and huge beer garden beside Pulteney bridge."
• "The Boater has a view of the street running down to Laura Place and a riverside view to die for."

Cons:

• "Probably the worst pub in the world, nothing really works nothing on the menu, beers off all dodgy quality."
• "Also the toilets specifically males one was the most disgusting place I ever been, no joke, and I am not a a picky person."
• "It's a mess of a pub with a lovely shady beer garden, in a prime central location."
• "A very historic looking pub/ restaurant, my only concern would be the amount of stairs, and lack of wheelchair access."
• "It may be near the river but you can't see it."
• "Also COVID measures seemed excessive."
• "Building seems small at first but then becomes rather quirky and different."

Service & Staff

Pros:

• "The staff were friendly enough and the seating was quite nice."
• "They even supplied us with ice cold water as it was as it was a very hot day and said we could stay as long as we wanted before our journeys back home."
• "Thank you for a wonderful evening."
• "It's a great place lovely friendly helpful staff, fabulous atmosphere."
• "The bartender was lovely, and they also only serve one type of seedlip and a low percentage ale (outside at least) for non-drinkers like myself."
• "Staff were really friendly but over stretched for a busy Rugby day."
• "We were greeted by a very friendly gentleman who appeared to be cooking a BBQ."

Cons:

• "Staff were lovely they deserve 5 stars, but the manager has some serious customer service issues."
• "Couldn't quite believe how rude the staff are here."
• "Incredibly rude staff. The person who served us had the temperament of a child."
• "Very bad service expensive drinks and food."
• "The staff are dismissive and, whilst not rude, seem to have little interest in customer service."
• "The bar was extremely slow and not particularly friendly, rolling their eyes at my order."
• "Staff not interested in customers."

Food & Drink

Pros:

• "Good selection of ales and friendly, welcoming service."
• "A friendly and welcoming environment awaits all visitors."
• "The food was perfect as was the service from all the staff who joined in well with our banter."
• "Always dog friendly, very popular for food and drinks."
• "Food is delicious, although some of the portions are a bit small for the price."
• "The Toasted Bacon, Brie & Cranberry sandwich and fry's was good for £7.50."
• "Really good food, decent value & great service."