Address: 6 Castleward Blvd, Derby, DE1 2LQ, United Kingdom
Phone: +441332344890
Rating: 5.0
based on 174 reviews.
Customer Service
Pros:
"The staff were exceptional from my first phone call through to various email communications."
"All the staff are so lovely and friendly and always happy to help."
"The people that I emailed and spoke to on the phone were so friendly and helpful."
"The person I talked to in the shop was very helpful and I was very impressed with the service I received."
"Matthew is super lovely and accommodating, very flexible and knowledgeable, always delivers the best service."
"Matthew was very helpful and easy to communicate with, we had a consultation initially to discuss colours and flowers we liked and he was very accommodating to any questions we had."
"The gentleman that served me was very knowledgeable and helpful"
Cons:
"I was extremely disappointed with the size of the heart and the wishy washy colour of the flowers chosen."
"Would not use again."
Delivery & Product Quality
Pros:
"Amazing service delivered on time can't recommend enough"
"Delivered the perfect bouquet of flowers for my wife’s birthday far better than the other florist"
"They arrived within a couple of hours of my ordering them and were exactly what I'd hoped for."
"The flowers were so fresh and beautiful. Needless to say, we have since sent our flowers off for preservation to be made into a lifelong treasure."
"The flowers were absolutely stunning and exactly as described."
"The flowers I got on my anniversary were the nicest flowers I’ve received!"
"The flowers were beautiful and looked just like the picture on the website, and my Mum was very happy with them."
Cons:
Value & Selection
Pros:
"Great service, will always use! 5 star!"
"Their selection is regularly changed and is always unique"
"They are beautifully arranged and fantastic value for money."
"Flowers beautiful and good value will definitely be purchasing from u again"
"The arrangements are second to none and the flowers really last."