Address: 119 Plumstead Common Rd, London, SE18 2UQ, United Kingdom
Phone: +442083330414
Rating: 4.9
based on 150 reviews.
Customer Service
Pros:
"Kim made sure that everything went perfectly."
"Maria, who arranged the flowers was kind, considerate and very knowledgeable, the customer service is outstanding & nothing is too much trouble."
"The staff over the phone are so friendly and helpful, such amazing customer service and make it feel really personal."
"They were so friendly and helpful from the minute we stepped into their shop to decide on what we wanted."
"Communication with Kim was quick and clear."
"The delivery lady was prompt, patient and lovely."
"The minute we went in we were welcomed warmly, advised and guided, in the flowers for the day."
Cons:
"I was trying to contact them via email and FB messenger 2 days in advance to arrange specific time for the order, only got a response the day after when it was too late to place the order online, left without flowers."
Quality and Selection of Flowers
Pros:
"I can't recommend Crimson Rose highly enough, value for money, quality long lasting fresh flowers."
"The recipient was very pleased with the quality and selection of the flowers."
"Excellent service, excellent flowers, excellent value for money."
"The flowers fresh vibrant and attend to detail every step."
"flowers on display looked fresh &smelled lovely."
"The actual flowers (NAN & a shamrock) were beautiful."
"All the flowers were so lovely with a tremendous floral smell that also lasted for ages."
Cons:
"It would have been nice to be informed about any of the substitutions."
"I was in a rush for flowers so i came here i been using them for 7years and all there flowers were beautiful, but today it was horrible overprice paid £55 for a dozen rose which was small and dead looking."
"The quality was NOT to standards and cost £50! You would expect the flowers to last at least half the day but instead they were that poor quality and had already looked old and battered within hours."
"Not fresh flowers at all, even Aldi has better quality roses than this!"
"We were slightly disappointed as they were not as expected. The blue ribbon in the lettering, which was chosen for the colours in the design specifically, was replaced with yellow, without warning."
Value for Money
Pros:
"Great flowers & great value for money."
"All at a very reasonable price."
"The cost was a lot less than arrangements from other local florists."
"the cost of the flowers was really good."
"The wreaths were beautiful and very reasonably priced."
"The most beautiful flowers, very reasonably priced!"
"Crimson Rose fantastic value for money."
Cons:
"Crimson rose had everything extremely expensive and horrible quality I hate this place probably my top first worst place if you think of going there never because it's just a waste of your time and money."
"A complete waste of money, avoid and buy elsewhere."