Ashton Gate Stadium Reviews Summary

Organization & Facilities

Pros:

• "Went to see Muse here and the organisation was the best I've ever come across!"
• "Well organised with best level facilities, a great atmosphere for all the family."
• "Venue was well organised with loads of eateries, clean toilets and a great park and ride system from Cribbs."
• "Fantastic well organised for a concert."
• "The new stadium is great and the atmosphere was electric."
• "Great facilities, plenty of bars and food outlets on the main concourse."
• "This is a great place to watch Rugby, have drinks and a nice time. The facilities are great with access to food and drinks."

Cons:

• "The concourses are small (including upper concourse,) bars understaffed and understocked...ran out of beer leaving lager or cider, and food option was an overcooked steak pasty or cheese pasty."
• "Prices for food and drink were extortionate."
• "Parking is, like many stadiums tricky."
• "Stewards need to be more informed of stadium locations."
• "Parking was relatively well organised but there's just not enough of it leading to huge queues and delays getting in."
• "However we spent some time following inaccurate directions given to us by both the police and club stewards before we were able to find the unsigned visitors coach park."
• "Can't get a drink without waiting 20 minutes can't get out. Forget it if you need to pee, really poor for a modern stadium."

Stadium Experience

Pros:

• "Stadium itself was great but the Russell Howard concert we went to was spoilt by awful sound."
• "The recent renovations have turned this place from a bit of a dump into what is now a really nice stadium."
• "Although the stadium wasn't full, the atmosphere was great throughout the game and there was some great banter between the fans."
• "A great venue with good facilities, friendly staff and great views of the stage from just about any part of the stadium."
• "Great stadium. Spacious. Great views from all seats."
• "Fab stadium, well appointed and lots of loos etc."
• "An averagely sized ground that has good covered seating all the way around."

Cons:

• "Men's toilets are awful and my wife said there were a hugely inadequate number of ladies toilets."
• "Felt too many tables crammed in very difficult for staff serving."
• "Getting in and out of Bristol was a nightmare and took far longer than it should."
• "Seats are not that comfortable."
• "Concourse and toilets very very small and crowded."
• "Unfortunately, the dire situation of the male cubicles further detracts from the overall comfort."
• "The away supporters stand left much to be desired, the concourse is extremely cramped and the toilets with a single entry and exit, with long queues for the ladies, are in dire need of upgrading."

Staff & Service

Pros:

• "However the whole experience was amazing, staff were all friendly and professional."
• "Friendly, helpful & caring staff to enable the best of experiences."
• "Well done Ashton Gate, just received ex gratia tickets for Exeter V Bristol game as a result of writing to Bears explaining what had happened."
• "Stewarding was great."
• "This was a very well run event, I look forward to returning again soon!"
• "The staff were very helpful and accommodating."
• "Staff were friendly and helpful. Plenty of refreshments stalls and toilets."

Cons:

• "Amazing how a stadium like this can have almost no control over away fans arriving... Not surprised there was trouble all afternoon, it was a joke."
• "Saw a nasty side to some people, both home and away."
• "Drinks were expensive and short measures on spirits."
• "Don’t care about the Mental Health of us staff."
• "Staff were nice but very disorganised and missed some people off our table for food and had to be chased."
• "The stewards couldn't direct us to our seats?? Absolutely Shambolic!!"
• "However, the stewards did nothing to stop people standing in this area and despite being asked if they could get people to move back to their seats did nothing."

Parking & Accessibility

Pros:

• "Parking is limited on site but there is plenty around with a bit of searching and a short walk."
• "Concourse underneath the stadium is big and spacious."
• "Easy to park and loads of friendly volunteer marshalls directing you where to go."
• "Getting to the stadium, ( I live in Cardiff), was relatively easy."
• "Parking (as with most football stadiums) is not easy near the stadium itself, but can usually be found further up north street and the roads off of it if you are at least an hour before kick off."
• "Nice stadium with easy entry and exit."
• "Good access to stadium and parking advice from security guards."

Cons:

• "Ashton Gate is a nice Stadium but car parking is atrocious!! We had to cross a Dual carriage way to get there!"
• "The coach park was a 10 min walk away and the police kept us there for an hour, worse parking I've seen in the country for the official coaches."
• "Parking is very limited but there are a few spaces available next to the ground for disabled visitors which can be booked in advance for £15."
• "Parking in the area is lacking, so be prepared to park well away from the ground and to have to walk a long way."
• "Parking the car was a bit of an issue because the normal gameday rules don't apply for the girls. So no park and ride was a challenge."
• "Car parking is limited which is the biggest frustration."
• "Local parking difficult on big match days."