Mad Cucumber Reviews Summary

Category: Vegan restaurant Bournemouth

Address: 7 The Triangle, Bournemouth, BH2 5RY, United Kingdom

Phone: +441202236407

Rating: 4.7
based on 180 reviews.

Atmosphere & Decor

Pros:

  • "I loved the atmosphere and vibes you get in this place."
  • "The place is very cosy and original."
  • "It’s so hip you’ll wonder why you never ate here sooner."
  • "Really cool community vibe in this place."
  • "The atmosphere was chilled and relaxing (with good music)."
  • "The vibe is relaxed, clean and so cool."
  • "The decor and atmosphere are great too."

Cons:

  • "Service was pretty slow each time, music is too loud."
  • "The decor is a little tatty with places missing paint."
  • "Sadly some of the Rubik's cubes are missing pieces and I'm not sure there's enough room on most of the tables to play board games comfortably."
  • "The only real and consistent disappointment is the limited opening hours."

Staff & Service

Pros:

  • "Would highly recommend, very nice staff and very comfortable and cosy inside."
  • "Staff is very lovely and polite. Willing to help and accommodate you."
  • "Really happy friendly staff."
  • "Lovely staff, very friendly and helpful."
  • "The staff were accommodating and polite, swiftly attending to the issue."
  • "The staff were so friendly and helpful."
  • "Staff are usually friendly and clear tables promptly."

Cons:

  • "Every time I've been in (despite whether it is busy or quiet) the service has been ridiculously slow!"
  • "I waited for the coffee for 10 minutes, then had to ask when will I get my coffee since I was already running late to my appointment."
  • "Never again my foot will step in there. The manager refused to heat baby food just because there was a piece of chicken in there!!!"
  • "The food is amazing however I won’t be able to say the same thing for staff. I took my friends there for food, but staff treated us really rude."
  • "The staff don’t know what is in their own workplace. They’re unsure what’s in stock."
  • "The service was awful. The staff are not warm at all and have no customer service skills whatsoever."

Food Quality & Options

Pros:

  • "The cooked breakfast was totally delicious! With a lovely little side salad included it was really fresh and healthy."
  • "Fab food and a good atmosphere."
  • "Healthy and filling too, but you don't feel bloated."
  • "Great service, cosy atmosphere and excellent food!"
  • "Delicious homemade food that was very tasty and kids loved it too."
  • "The food is amazing, of good variety and excellent quality."
  • "The meals were absolutely amazing."

Cons:

  • "The Almond butter and bananas on toast portion was too small to be included as a breakfast option at £8."
  • "Stopped here during a roadtrip and had some carrot cake (shame that the slice was so small 🤭)."
  • "The mac n cheese got a litle bit 'samey' after a while - it needed something."
  • "Taste was horrible and at £4.05 for one standard size glass then you can keep your vegan milkshake."
  • "Unfortunately I got more than I ordered as I also got a good helping of food poisoning."
  • "I ordered their Victoria Sponge cake for a birthday and I have to say I wasn't particularly impressed. The cream was way too sweet and I was disappointed to find out there was no jam in it at all. The sponge itself was quite dry too."
  • "The tofu dish was too greasy and consisted of a lot of salad leaves, a small oblong portion of rice with several very thin sliced pieces of chilli and a few toasted cashew nuts, some overly saturated in grease tofu pieces."

Value & Pricing

Pros:

  • "The food is delicious (and well priced too!)"
  • "Also glad this place takes cash rather than just cards."
  • "Super generous portion sizes too and really good value for money."
  • "Prices are very reasonable!"
  • "For what you get the prices are very reasonable."
  • "Delicious dishes, nice and warm spaces and very low prices!!"
  • "The prices were great value as well."

Cons:

  • "However, the mac n cheese got a litle bit 'samey' after a while - it needed something, the wedges didn't appear home made, so that was disappointing, but personal choice I guess."
  • "Portions were small though which did not reflect the price."
  • "£6.50 for a milk shake was a little heart breaking!"
  • "Not sure how the prices are justified and can only imagine because there is a lack of other competing vegan restaurants."

Accessibility & Amenities

Pros:

  • "Free WiFi is available and so is clean toilets towards the back of the restaurant."
  • "They have baby change facilities and is in general an excellent place for families and kids."
  • "They have many books and board games with even a bit of lifestyle products that support vegan businesses."
  • "There is a selection of books, magazines and board games that customers are welcome to use whilst there which is very fun!"
  • "I loved the wide range of books, games and magazines to keep customers entertained."
  • "It's dog friendly as well!"
  • "Very dog friendly, they brought my dog a fresh bowl of water before I even asked."

Cons:

  • "It is not step free access into the establishment or to the restrooms."
  • "The cafe is a victim of its own success in that most times it is very busy."

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