Novapizza Vegan Kitchen Reviews Summary

Service

Pros:

• "The service was fast and the staff were very friendly."
• "The service is quick and friendly and I will be coming back."
• "The service was five star too."
• "Staff were very nice."
• "The staff are very friendly and welcoming."
• "Our waitress was thoroughly tentative and lovely!"
• "The waiters are also very friendly."

Cons:

• "The server first took the order by recommending 3 pizzas for our family and after 15 min she refused to serve us and insisted that we have to order 5 pizzas as we r 5 people."
• "Poor service."
• "The waitresses were grumpy, not friendly and kept trying to move us on despite them saying we have the table for the whole evening and the restaurant being busy."
• "Made a booking at Nova pizza which was confirmed and then a few days before we were due to attend, the booking was cancelled as they stated they had overbooked."
• "Food is good, but the staff's general manner is atrocious."
• "Waiter was passive aggressive and did less than the bare minimum but they still added a service charge."
• "The service was a bit slow (considering I was there was only another table of 4 aside from me)."

Food Quality

Pros:

• "VERY DELICIOUS food."
• "The best vegan pizza I have ever had it was amazing."
• "Absolutely fantastic food! I forgot to take a picture of our starters, the vegan bruschetta with 4 cheese sauce and the melanzane di parmigiana, because the food was so good!"
• "Had delicious cheese focaccia bread, Lasagna, and a carbonara pasta and my non vegan partner loved it as well!"
• "Absolutely beautiful vegan Italian food!"
• "The taste of the dishes is amazing and so fresh."
• "The caprese salad, porcini mushroom Tagliatelle and salmon pasta were amazing!!"

Cons:

• "Everything we ordered was stone cold except for one dish which was piping hot."
• "Ambiance lacking."
• "The portion was awfully small and I think they may have run out of salt in the kitchen?"
• "Soup was hot oily water with greens in."
• "It was loaded with chili peppers and not bell peppers. It was inedible."
• "It was watery and gloopy. It was pretty much watery rice pudding with burnt sugar on top – not good at all."
• "Never usually leave bad reviews but I felt I had to! Waiter was lovely and so was our starter (vegan prosciutto and gouda), but unfortunately my main was one of the worst pizzas I've ever had."

Ambiance

Pros:

• "A quaint, homely, friendly yet professional Italian restaurant with a twist: everything is vegan!"
• "A lovely ambiance to the place."
• "Lovely atmosphere."
• "It’s amazing and quirky."
• "This place is cosy and warm."
• "Great atmosphere."
• "A really warm authentic atmosphere, with friendly staff and generous portions."

Cons:

• "The venue is small though, and we had to wait for a table even though we had booked ahead."
• "Restaurant is small and a little cramped...maybe less tables would be better."
• "The one down side was with it being a smaller establishment space was very limited and made it difficult to move when needing to leave the table."
• "Place was also freezing."
• "Unfriendly for families with kids and groups of more than 4."
• "The restaurant has an odd mix of décor that might throw you off when you enter."
• "Small place so no wheelchair access."

Value

Pros:

• "Good prices as well."
• "Large portion with reasonable price."
• "They do gluten free options for almost all their dishes!"
• "Very good value for money we have paid more and got less in other restaurants."
• "Prices were reasonable and much cheaper than eating at the centre."
• "The vegan pizza was amazing, big portion sizes and amazing price."
• "Good sized portions and relative in price to regular Italians."