Caphe House Reviews Summary

Category: Vietnamese restaurant London

Address: 114 Bermondsey St, London, SE1 3TX, United Kingdom

Phone: +442079679157

Rating: 4.6
based on 136 reviews.

Food Quality

Pros:

  • "The Pho was very tasty."
  • "This was the best Pho I had in London."
  • "Fantastic pho and other Vietnamese cuisine quintessentials."
  • "Food is always very good and made fresh."
  • "High quality ingredients, great balance of flavour and you can taste the freshness in the produce."
  • "The food is spectacular, true Vietnamese flavour. It feels like home made food."
  • "The food is excellent; price is very reasonable."

Cons:

  • "Average flavoured beef pho costing £17 with extra noodles, I am expecting more given this price."
  • "The caramelised pork vermicelli dish not only came with no dressing, the 'caramelised pork' is simply boiled pork which is hard and dry, vermicelli is soggy."
  • "The beef pho was good, but I don’t understand why they put so much ginger in the broth."
  • "The vegan pho was ok. Lacked the tummy flavours I've had in other phos."
  • "The only problem was that the chicken in the Pho was extremely dry and unseasoned."
  • "The pho had no subtle taste."
  • "The beef was tough and not tasty."

Service

Pros:

  • "Although the other days we still came at that time and other staff were happy to serve."
  • "Super friendly staff and lots of space especially during COVID so you don’t need to worry about being too close to other people."
  • "Staff were friendly and helpful despite a fairly bustling restaurant."
  • "Staffs are friendly and there are plenty of seats in the restaurant."
  • "Staff are charming and very friendly."
  • "The staff are friendly and super efficient."
  • "Staff very helpful and recommended me a delicious mix box."

Cons:

  • "We went for breakfast the last day before going back Hongkong to enjoy the food and say goodbye but we were shocked because the curly hair guy refused to serve the food."
  • "No point going there if you are alone."
  • "However the staff were not particularly friendly with us, while I saw them being quite nice to others."
  • "Rudest service ever. Asked to dine in and the woman said no, reservations only which is ridiculous for a small cafe."
  • "Sorry but I am totally appalled at the food I have just collected from here."
  • "Waited 25 minutes in queue for a table for one, never got one because they kept letting couples in in front of me."
  • "She then let others come in and sit then insisted I pay extra and service in order to get my food."

Ambiance

Pros:

  • "Very chill vibe, and a homey touch."
  • "Relaxed, friendly atmosphere and nicely refurbished, thoroughly recommend."
  • "A really cute and cosy place for a casual coffee or lunch/dinner."
  • "Life is good, this place is only 10 min walk from my office. Best banh mi I've had, friendly staff."
  • "The atmosphere and restaurant was welcoming, it's a small restaurant but what it lacks in size it makes up for in food."
  • "Nice relaxing atmosphere, more than fair prices and the food was amazing."
  • "Really enjoyed it here quite chilled out staff very friendly."

Cons:

  • "The seating area at the back isn’t very glamorous."
  • "Closed even when Google says its open. Wasted 30 mins coming here."
  • "The backroom kind of makes you feel good (because you have found a table) but then you realise how weird eating room that is."
  • "It’s just average. Tried pho noodle and riced box. Not really tasty enough. Portion is small. Its just overpriced."
  • "Too expensive, too time consuming and a horrible experience."
  • "Recently the restaurant has added some space at the back, which for me gives it that extra star 🌟."
  • "The large meals are pretty big so unless you've got a huge appetite the small meals should be more than big enough."

Value

Pros:

  • "The food is excellent; price is very reasonable."
  • "Good value for money!"
  • "So reasonably priced for the quality."
  • "Comes complete with the friendliest service and great value for money."
  • "Perfect for picking up a generously portioned meal at a good price."
  • "Superb food and good value for money too."
  • "The portions were large and the prices very reasonable."

Cons:

  • "Mind you, only three small pieces of meat and a very hefty price for it."
  • "Portions are decent enough but for the price wouldn't come back for the same items."
  • "Great quality food, might feel a bit overpriced for some."
  • "The prices were quite high as it was almost £40 for dinner for 2 but it was quality food."
  • "Pho is quite expensive than many other places,price is not friendly."
  • "Pho was delicious however very overpriced."
  • "Heavily overpriced. Paid £11 for 6 wings that I could have bought from Londis."

Authenticity

Pros:

  • "Finally found a Viet restaurant in London that does Egg Coffee!"
  • "This one is definitely 'The best food for soul 🥰 in London.'"
  • "The food is spectacular, true Vietnamese flavour. It feels like home made food."
  • "Despite sitting alongside a wide range of tourist hotspots on Bermondsey Street and the wider London Bridge area, this homely cafe with its wonderful staff and incredibly well-made phở is an absolute gem."
  • "Superb authentic Vietnamese food."
  • "Bread quality is on point and they make the majority of ingredients (patte etc) on site which i love."
  • "The food is very, very good. The broth base for their soup is incredible and better than most street food places I find in Ha Noi."

Cons:

  • "Awful place, not only does the food not resemble the photos on their digital menu, their service is despicable."
  • "This takeaway is dry and overcooked like it is what is left."
  • "The prawns were also a bit rotten fish smelling but were perfectly alright."
  • "Not only does the food not resemble the photos on their digital menu, their service is despicable."
  • "I ordered through ubereats. Totally unauthentic Vietnamese place."
  • "Noodles are hard as well £23 and totally disappointed i would rather have been told to choose something else from the menu than be given this!"
  • "Not balanced, not tasty, poor quality! Prawns cut in half and not even cooked with noodles."

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