Address: 25 Rodney St, Liverpool, L1 9EH, United Kingdom
Phone: +441517090011
Rating: 4.8
based on 185 reviews.
Staff and Service
Pros:
"The staff are lovely and are very professional."
"Michelle is such a lovely warm person and puts you at ease straight away."
"The staff are friendly and polite and the clinic itself; classic and spotlessly clean."
"Always available to give advice and excellent customer service!"
"Great atmosphere and customer service!"
"The team are friendly, professional and extremely knowledgeable about each of their specialist areas."
"The receptionists are professional yet warm and friendly."
Cons:
"Avoid this clinic. They have been playing Cat and mouse game with me for 4 weeks, at the end they just block me without paying back my £50 deposit."
"This woman was rude and horrible, narcissistic making out how exceptional she is."
"They wouldn't give me a refund! I was in there literally 5 minutes!"
"Also, when I enquired about the deposit, I was ignored."
"When I went to reception to cancel my future bookings because I wasn’t happy, the receptionist didn’t seem to be bothered."
"Michelle was rude and bad mannered and all she cares about is money."
"I was told that someone would call me, but they didn’t call back. After four attempts I gave up!"
Professionalism and Expertise
Pros:
"Michelle is absolutely outstanding in her field of Aesthetics."
"You can trust Michelle to give you the best advice."
"Michelle is a great professional and really makes you feel comfortable."
"Michelle is extremely professional yet very warm and puts you immediately at ease."
"Michelle is fantastic and simply the best at what she does."
"Michelle is truly at the top of her profession."
"Michelle and the team are super friendly and knowledgeable."
Cons:
"I completed 7 sessions of soprano hair removal last year and all the hair is back!"
"I had a eyebrow thread lift, and it didn’t work."
"I pay a lot off money for no results. Do not throw money at this clinic."
"Extremely disappointed! Don’t waste your money!"
"I would never recommend someone to go here they are horrible!!"
"This place is such a scam and I wouldn't even be surprised if the reviews are fake!"
"I wouldn’t recommend this clinic... I don’t know why Michelle is still doing this treatment, it is wasting the clients money plus the time!"
Results and Satisfaction
Pros:
"I cannot wait to see my results again as last time the results were amazing."
"The results are always lovely, but still natural looking."
"She never fails to achieve the exact look I am going for."
"I was over the moon with the results."
"The results are natural and my skin looks amazing."
"I am so pleased with the result!!!"
"The results were instant and perfect!"
Cons:
"I had 2 lumps either side of my FACE between my upper lip and my nose.. I went to a specialist in my home town and they informed me there was NO filler in my actual lips."
"For almost 2 weeks I had my swollen lips,(look like a duck) after that looked exactly like before, as if I did not have any acid in my lip."
"Really unhappy with result and finally found a fantastic practitioner who knows how to fix a wonky even lip!"
"Thank god for my new practice this woman was rude and horrible."