The Ivy Victoria Reviews Summary

Category: British restaurant London

Address: 66 Victoria St, London, SW1E 6SQ, United Kingdom

Rating: 4.3
based on 491 reviews.

Food Quality

Pros:

  • "The vegetarian curry was a delightful treat, boasting rich flavors and a hearty consistency."
  • "The duck parfait was delicious."
  • "Chicken satay was great, peanut sauce was very spicy."
  • "Simply Amazing!!!! Everything was great and would highly recommend."
  • "The Ivy signature decor is great."
  • "Absolutely incredible experience. Very friendly staff and delicious food."
  • "The food was absolutely stunning."
  • "Food is gorgeous and the service is really worth the 12.5%!"

Cons:

  • "Unfortunately, the burger was a letdown - it was notably dry and lacked that unique touch."
  • "The goose shepherd's pie didn't quite align with my taste preferences."
  • "The shepherds pie was very rich and not very hot. The polar bear dessert was way too sweet and sickly."
  • "Everything was so overcooked - scallops, Milanese chicken, even the poached egg."
  • "Food was OK but that's all and on balance, not worth the £75ph."
  • "The classic fish and chips. Was very bald and boring."
  • "Onion and truffle soup, delicious."
  • "Food was decent, staff were "meh." My duck curry was nice but my friends were disappointed with the salmon & the goose/turkey pie."

Service Quality

Pros:

  • "We had the pleasure of being served by Ibrahim during our visit to Ivy Victoria, and the experience was exceptional."
  • "Ana's attentiveness and genuine care for our dining experience were evident throughout our meal."
  • "The staff were very very rude got ignored and treated disrespectfully, definitely won’t be coming here again."
  • "Great food. I especially recommend the apple tart for dessert which is actually quite a large but very tasty dessert, maybe one to have with a salad."
  • "Had a very enjoyable lunch. Service was very good. The staff were attentive and welcoming."
  • "The food was very good as expected. This was an important visit because we had guests."
  • "The staff are welcoming and friendly, fairly efficient although it can be quiet if you sit upstairs when it isn’t busy."
  • "I always enjoy Ivy brasseries, this was my first visit to Victoria, huge restaurant.. fabulous decor-especially the bathrooms! Tasty cocktails and food."

Cons:

  • "However, our evening was marred by an unfortunate incident post-meal. We were presented with the bill almost immediately after finishing our dishes."
  • "Unfortunately some part of the staff seems unhappy to work over there and be polite with the customers."
  • "Shambolic service full of errors and with some if the party's dishes arriving so late as to be irrelevant."
  • "Service very slow, bread arrived half way through starter, daughter’s food came in the sauce despite asking for it to be separate, rice arrived half way through the curry."
  • "Service was rubbish, particularly at a quiet time (in the late morning, for breakfast)."
  • "Food and drink was ok nothing spectacular. Service on the other hand was terrible."
  • "Good food and atmosphere but very disappointed by the service, not reactive, neither pro active."
  • "Staff were very very rude got ignored and treated disrespectfully, definitely won’t be coming here again."

Ambiance and Decor

Pros:

  • "Aesthetically, the restaurant impresses. The interior design is both gorgeous and lush, contributing significantly to a premium dining ambiance."
  • "Amazing decor with an art deco style. From the moment you step in you are treated with respect and like you are royalty."
  • "Really nice and cosy atmosphere."
  • "The ambiance of the ivy victoria has impressed my mother as she is a plant lover and from entry it’s filled with beautiful, well cared for plants."
  • "The place has unusual decorations but is amazing, including toilets."
  • "Well the ambience is brilliant with a warm pleasant welcome, excellent waiting team and comfy seating."
  • "A very interesting place. Two amazing bars, one upstairs & one down. It's visually stunning. Colors galore, gorgeous artwork."
  • "Vibrant and bright restaurant with lots of plants."

Cons:

  • "Don't arrive early - you will be sat at the bar and looked down upon!"
  • "The table provided for our party of 8 could have been slightly larger to ensure everyone's comfort."
  • "My only complaint is the air conditioning was on so it was a bit cold to sit in for any length of time and that did spoil it a little."
  • "The atmosphere was great nice decor! The all day menu wasn't available the prices displayed online didn't align with what was on the menu."
  • "The minor mishap asking one of our guests to finish up their meal quickly as they wanted the table to be cleared up quickly was a bit of a shock."
  • "This is a must do! Great atmosphere, cosy, but busy, excellent food (Sushi etc)! Had dinner at the bar, as it was crowded."
  • "The Atmosphere was great nice decor! The all day menu wasn't available the prices displayed online didn't align with what was on the menu."
  • "Lots of staff but seemed to be very few looking after customers. Unfriendly welcome at the door. Terribly slow experience generally."

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