Address: 51 Goodge St, London, W1T 1TG, United Kingdom
Phone: +442073232209
Rating: 4.2
based on 199 reviews.
Taste and Quality of Food
Pros:
"The carbonara was probably the best I've had - the spaghettoni had the right level of bite, the guanciale was rendered down properly which then gave the creamy sauce plenty of flavours."
"Extremely impressed with this place, fresh tasty high-quality pasta dishes and great portion sizes."
"Pasta was truly al dente. Ordered a takeaway cuz my friend and I were in a rush. Luckily, staff were very patient and they answered all our questions."
"It tastes hand made, cooked to perfection with sauces which can’t deny their direct connection to Italy."
Cons:
"I ordered the regular portion of pasta, I can't fault the quality of the food, really good pasta and you can see the cooks prepare it, but I have to say for a Ragu the amount of meat was a bit underwhelming."
"Ordered as a takeaway and Gnocchi was overcooked mush, in some what taster like tinned tomato sauce, and carbonara was so ridiculously salty it was completely inedible."
"The food is tasty but the flavours are not the same as before. We ordered a carbonara, which was as good as always; ravioli with ragu - the flavour wasn't as rich as before and tasted sweet for some reason."
"The pasta was undercooked not al dente. We had to wait one hour for our table and when we arrived there was no table for us."
Ambiance and Atmosphere
Pros:
"I visited this restaurant with family, beautiful, relaxing and welcoming ambiance."
"Lovely chic little place. Their arancini looks good too."
"The place is quite small and cozy, with a nice atmosphere and really friendly staff."
"Goodge street outlet is quite small but busy. Our server was nice and also made relevant suggestions based on what we asked."
Cons:
"It’s certainly not a date night location but if you’re in the mood for some quick great tasting pasta at a fantastic price then definitely visit here!"
"Very weird location that seems to focus on takeaways but still has about 15 seats for customers. Atmosphere is really bad as you are sitting in the middle of a room with delivery drivers constantly going in and out."
"The restaurant is small and the staff was very friendly. Definitely check it out if you're looking for some great pasta."
"We sat outside and was pretty warm thanks to the heating lamps."
Customer Service
Pros:
"Great customer service, the guy that attended to us gave different meal options before I settled for the seafood, very helpful with a smiling face."
"P.S. the waiters and waitresses were very friendly and attentive, also food came out pretty quickly despite the restaurant was fairly full."
"What an amazing find… we just got back from holiday from Italy and this place matches if not wins in terms of authentic and delicious food. So many big names around central London were you paying for name and sub-standard food. This is how good food should be. Staff were super helpful and friendly too."
"Amazing experience at Al Dente!!! Service was unrivalled, best dining experience I have had in London so far."
Cons:
"Service was really slow even though I visited late at night, near 9pm where the restaurant was less busy. Took very long to get the attention of the waitress as well as for the food to arrive."
"Food was a bit up and down but overall very nice. The antipasti was delicious and the filled pasta tasted amazing. The other types of pasta we had with sauce were overcooked and a bit too plain."
"We really enjoyed the food here. The pasta dishes we had were excellent and good value. However, the waiter that served us was rude and unfriendly."
"Terrible service. I ordered and then had to wait 20 minutes to find out the dish I ordered had run out."