"The product is of very high quality and fairly priced, making it a great choice if the requirement is luxury at an affordable price."
"Absolutely fantastic quality and great service too."
"The quality of the kitchen is absolutely first class."
"The quality is superb and the interior fittings are the highest spec."
"The cabinets are high quality and have been much admired by friends and family."
"The quality of the product is excellent and very good value for money."
"The kitchen cabinets are beautiful shaker style, solid wood and very high quality."
"The quality and the craftsmanship of the cabinets, as well as the variety of options, gave us exactly what we were hoping for."
Cons:
"I was disappointed with the quality, given all of the reviews on here."
"The keys issues I found with my unpainted units were as follows...Internal Oak veneers were rough at the edges and looked terrible."
"Many of the units had chips and dents in them."
"The wood is so soft that the slightest knock dents it."
Customer Service and Support
Pros:
"The delivery and the customer service were 1st class. We can't ask more."
"We were well looked after by all involved. It is clear that the staff really believe in their product and have pride in being part of the company."
"Rarely leave reviews but moved to post one after receiving what I consider to be above and beyond customer service."
"The service provided by Handmade Kitchens was excellent. The kitchen was made to specification and is both high quality and represents good value for money."
"Each person I dealt with at Handmade Kitchens of Christchurch was professional, friendly and extremely helpful."
"The whole experience was exceptional, sales team, customer services, John our designer, even the delivery team were amazing."
Cons:
"The customer service I have received at Handmade Kitchens of Christchurch has been absolutely atrocious."
"When trying to find out additional information from them in order to understand their product better and what I would be receiving before ordering, they totally shut down and were unresponsive to me."
Design and Customization
Pros:
"One is I can choose any colours available...It is truly bespoke made for you."
"We liked that we could order the sizes of cabinets to suit our bespoke measurements. In an old cottage no walls are straight or level, everything had to be bespoke made."
"The ability to purchase a truly bespoke, hand made kitchen at such competitive prices seems too good to be true, but there is absolutely no catch."
"The kitchen we designed is fantastic, it’s absolutely what I wanted and the quality is fantastic."
Cons:
"I was also told that the doors should NOT be unscrewed for painting. All the painters I spoke to said that it needed to be unscrewed."
"The trim that came with the units had obvious machinery marks and you will need to spend a lot of time prepping and sanding the units if you want a professional finish."
Value for Money
Pros:
"So I would recommend Handmade Kitchen Christchurch to anyone who appreciates good quality craftsmanship and doesn't want to break the bank."
"The price was affordable and quality second to none - totally comparable with the kitchen companies that quoted us twice the price."
"For half the price we were quoted elsewhere, we chose our kitchen, which was expertly fitted and painted by a recommended company and it has been admired ever since by many of our friends."
"The price of the kitchen was a lot cheaper than local competitors."
Cons:
"Buyer beware!! Their prices are cheaper than other companies because they use cheap Chinese hardware which doesn't last."