Raven Motorcycle Training Derby Reviews Summary

Instructor Quality

Pros:

• "Jim did the training. Absolutely brilliant, patient teacher."
• "Had Jim training me. He had a lot of patience and taught me everything I needed."
• "Coming from a country with a completely different way of riding, I found the instructors to be very acknowledging and helpful."
• "Jim, especially, helped me unlearn my old riding habits."
• "The instructors are both patient and knowledgeable."
• "As an ex car driving instructor I can highly recommend Raven."
• "I am 100% certain I owe my life to the excellent tutelage of Andy and Mark."
• "The instructors at Raven are very professional, experienced, friendly and supportive."

Cons:

• No significant cons reported regarding instructor quality.

Customer Service Experience

Pros:

• "I have never been met with such a warm and kind welcome by anyone or any company before."
• "To Raven, it seems you’re more than a customer."
• "The whole Raven team is so friendly and honestly really enjoyed today."
• "Extremely friendly comforting and supportive instructor."
• "These guys have gone above and beyond to make sure I'm comfortable, confident and settled."
• "The professionalism of the instructors helps you to calm your nerves."
• "Absolutely brilliant service... I completed my pre CBT training and CBT with Raven MCT and enjoyed every minute of it."
• "I was a total novice, never ridden on a bike before and by the end of the preCBT i was riding a gear bike."

Cons:

• No significant cons reported regarding customer service experience.

Training Environment and Equipment

Pros:

• "Bikes in superb condition as well. Lovely to ride."
• "The bikes they have are Kawasakis and are all in excellent condition."
• "They provide excellent kit and good bikes to learn on."
• "All equipment needed including bike supplied was in excellent condition (brand new)."
• "A wide range of gear and bikes available."
• "Very good equipment, good bikes and perfect for newbies."
• "All kit is provided and the bikes are all fairly new and in good condition."
• "They have great bikes and all the equipment."

Cons:

• No significant cons reported regarding training environment and equipment.

Training Effectiveness

Pros:

• "Passed my mod2 with them, Jim did the training. Absolutely brilliant, patient teacher."
• "I passed everything first time."
• "Oh, might as well add that I’ve passed first time!"
• "Would 100% recommend taking your CBT and any other course with this knowledgeable and friendly team."
• "Highly recommended."
• "We did out CBT and pre CBT together and it was amazing from start to finish."
• "Went to raven motorcycle training for a cbt. Had a fantastic experience."
• "Completed CBT, MOD 1 and MOD 2 with Raven. Highly recommended."

Cons:

• No significant cons reported regarding training effectiveness.