Biketrain Wales Reviews Summary

Instructor Quality and Teaching Approach

Pros:

• "The two instructors I had (Simon & Julian) were clear and patient."
• "Everyone is really friendly, knowledgable, extremely patient(!)."
• "Simon and Julian were absolutely amazing instructors and were really helpful."
• "Instructors...were very patient and explained things really well."
• "Rhys is a fantastic instructor, I passed 1st time on mod1 and 1st time mod2 with only 1 minor."
• "Both instructors were extremely professional, knowledgeable and approachable."
• "Fantastic day at bike train wales today for my cbt the team was very helpful and understanding."
• "Very professional instructors , ex -forces , went from a total novice to a competent rider within 7hrs."

Cons:

• "However, instead of being patient with the geared bikes they pressure you to go on an automatic."
• "Struggled in the morning with balance and turning, didn't complete the in and out of cones or the u turn."
• "No discussion about if the instructors thought we was capable to go out on the road."
• "For someone with no experience of riding this is not the right place to go they don't allow extra time if u struggle."
• "new riders most likely be rushed and told to hurry as ‘short on time’ and be encouraged to use an automatic instead."
• "some nice instructors some were easily frustrated and impatient with new riders."

Training Course Effectiveness and Enjoyment

Pros:

• "Got me through my Mod 1 and Mod 2."
• "Absolutely brilliant team - all very knowledgeable and competent."
• "Tremendous one to one training with an exceptional instructor called Mark."
• "The professionalism and experience shown by our instructors made me feel comfortable and in capable hands."
• "The whole team went above and beyond to ensure the best experience during our time with Bike Train Wales."
• "Completed CBT and Direct access course all in less than 6 months."
• "The ride out on the roads at the end of the day was great and I was made to feel safe and confident through out."
• "Highly professional and comprehensive CBT training."

Cons:

• "No temperature taken on arrival and no hi vis until lunch time.. No jokes or banter to ease nerves or tension."
• "I was waiting all day to be told that I was not safe to go out in the road but was encouraged to go."
• "No discussion about if the instructors thought we was capable to go out on the road."
• "I clipped the kerb and fell off! The bike was picked and and inspected for damage while I was still on the floor."
• "In total cost almost £200 to strip me of any confidence I had and turn me off riding."
• "new riders most likely be rushed and told to hurry as ‘short on time’."