Address: Aiskew Watermill, Bedale, DL8 1AW, United Kingdom
Phone: +441677422125
Rating: 4.5
based on 144 reviews.
Staff and Service
Pros:
"Staff are so welcoming and friendly and it's quite clear from their enthusiasm they enjoy their job."
"Staff are friendly and offered us the best deal upon arrival."
"The staff are absolutely incredible-they made the day."
"Everybody who works there is friendly and there's a great atmosphere."
"The staff were excellent and very knowledgeable."
"The staff took great care of us and kept the children engaged."
"Very friendly staff really lovely to the children telling them about the animals and letting them handle the Guinea Pigs and the tortoise Flash."
Cons:
"5 members of staff noticed our meal wasn’t eaten and not 1 bothered to ask if there was anything wrong with the food."
"The staff were snobby and sarcastic."
"Cafe, again gloomy and slow service."
Facilities and Attractions
Pros:
"Great indoor play area too 👍."
"The tours are fantastic and give you a real hands on approach to the animals."
"The indoor play barn is fab, as is the outdoor electric quads and barrel train, pedal trikes, etc."
"Superb soft ball & climbing/slide area; go carts, a tractor barrel ride and roller racers."
"The play area was excellent, adults can accompany their children."
"The animal guide/tour is fantastic as you're learning about the animals."
"Loads of stuff to tire the kids out and fast slides too."
Cons:
"The carpets had stains, the place smelled musty, and many of the balls in the ball pit had dirt and grime on them."
"This place is a disgrace, absolutely filthy, unhealthy and smells strongly of urine in the children's play area."
"The toys in the indoor play were filthy."
"The play barn hasn't had any investment in the last decade and is looking old and warn - and I have to say, pretty dirty."
"The outdoor play area was pedal go carts, excellent but nothing really for younger children."
"Lovely farm tour and animals. Disappointing soft play area, gloomy and the soft play was not suited to my 2 and a half year old granddaughter."
"It's not really a farm. It's an indoor play area with a guided farm tour."
Value for Money
Pros:
"NHS discount meant £9 for the lot (tour, play area and carts outside) which offers excellent value."
"The farm tour seems expensive but is very worth while and great value."
"Not sure why there’s a number of reviews complaining about the price. I think it’s good value."
"Worth every penny. Will be coming back regularly."
Cons:
"I feel the ticket price is a little high for the tour and soft play access and that would put me off regular visits."
"We had a lovely time but felt paying for adults to use the soft play area was a little unfair."
"What I mostly object to, though, is the price - £14 for an 8 year old and 4 year old just to play (no farm tour) is ridiculous for a play barn of that quality."
"We felt it was over priced in some ways."
"Bit pricey for what you got in return."
"I had a half price voucher and still thought it was overpriced."
"A very expensive and poor experience."
Food and Catering
Pros:
"The ice creams were really nice though."
"We enjoyed a delicious sandwich and drink in the on site cafe."
"Food was reasonably priced and there was a good selection."
"Food is good family friendly and fresh."
Cons:
"The kids lunchboxes were sold out after only selling 2 so I would suggest bringing your own food to avoid this disappointment."
"I was a bit disappointed with the food offered as there wasn't much choice."
"My only criticism is that we had to pay £8 for a baby (under 1) which is the same price as an adult."