Breaktimes Reviews Summary

Service

Pros:

• "Great service, great food, lovely friendly welcome."
• "Customer service was great at the till and the food came fast."
• "The team was absolutely on top of everything at all times."
• "Fantastic service, the coffee is to die for."
• "Service with a smile and food just brilliant."
• "The service was excellent with the staff dressed for a restaurant."
• "Excellent service and choice... excellent quality and good value."

Cons:

• "Long wait (wasn’t overly busy)."
• "It was OK as we turned up at a busy time... Only 2 staff one bringing breakfast out the other cleaning... So our breakfast sat on the side a while before she brought it plus we had to wait over 30 minutes for breakfast."
• "We were just about to be shown to a seat when a staff member rushed over to advise 'no dogs allowed now that we have to close the fire door'."

Food Quality

Pros:

• "The cheese onion omelette was a revelation of savory goodness."
• "The food is absolutely brilliant for the price."
• "Good 'home cooking' and plenty of it."
• "Breakfast is amazing and isn’t any greasy whatsoever!"
• "The food was perfect and was presented beautifully."
• "Food, amazing. Coffee, amazing."
• "Delicious, freshly cooked breakfast."

Cons:

• "Terrible breakfast."
• "Sausages were inedible. 100% mechanically recovered meat."
• "The food is OK, but nothing special, and the menu consists mainly of the same items in ever increasing quantities."
• "Food is pretty basic and nothing special. Definitely overpriced for what you get."
• "Poor quality produce, deep fried bacon!!??"

Value for Money

Pros:

• "Maybe a little pricey for some but good value for money."
• "GREAT VALUE for money."
• "Also, prices were very decent (£6.95 for my cooked breakfast)."
• "Everything you need from a cafe at great prices."
• "One of the best cafes that I have been to and fairly priced too."
• "Prices really fair."
• "Good value for money too."

Cons:

• "But the price was a little excessive."
• "However, it was really overpriced. 2 sandwiches with 2 tiny bowls of chips and 2 drinks £24."
• "The food was a bit on the pricey side."
• "£10 for 4 orange juices is just too expensive, regardless of it being in a little individual bottle."

Ambiance and Cleanliness

Pros:

• "Friendly staff and warm interior."
• "The place is spotless even the toilets and that's very important to me."
• "Lovely atmosphere, spacious, clean, and a little goldmine."
• "The place was immaculately clean."
• "Clean and tidy all round, space between tables not crammed in, and toilets spotless."
• "Really clean and hygienic modern establishment."
• "Spotless, with lovely slate place mats and coasters."

Cons:

• "The restaurant/cafe are located in converted commercial units so the aesthetic isn't great."
• "The place itself is not very aesthetically pleasing."
• "Don't like the location in an industrial estate."
• "Not a great view due to location."
• "From the outside it looks like just another industrial estate cafe."

Staff and Customer Service

Pros:

• "Attentive polite staff."
• "Really friendly people really made you feel welcomed."
• "Staff lovely. Highly recommend."
• "The staff is very friendly and the manager is down to earth lovely person that will do anything to help you."
• "The staff are exceptional and the atmosphere is very relaxed."
• "The staff are really friendly and everything is clean and professional."
• "Staff were very friendly and we couldn't fault the food."

Cons:

• "They've jammed in far too many tables to the point that it must break some health and safety rule."

Location

Pros:

• "Don't be put off by the location (in an industrial estate)."
• "It's central to Porthmadog, yet hidden."
• "Very local to the Travelodge and the town."
• "Don’t let the fact it’s in the middle of a Commercial estate put you off."

Cons:

• "Wasn't sure about getting breakfast on an industrial estate but it was fantastic."

Menu Options

Pros:

• "A massive menu with a lot of children’s, vegetarian, healthy and big fry up options."
• "Lots of options, great value."
• "Catered for gluten free, and even provided gluten free toast!"
• "The breakfast menu is great."
• "Fantastic selection of gluten free food available at very fair prices."
• "Fantastic vegetarian and vegan options."
• "Loved the vegan breakfast."

Cons:

• "Would have liked to have seen a sweet breakfast choice like pancakes or waffles."
• "Also they didn't have mushrooms as an option."