Address: 38-40 High St, Llanberis, Caernarfon LL55 4EU, United Kingdom
Rating: 4.3
based on 308 reviews.
Food Quality
Pros:
"The food was freshly cooked and they don't hold back on the portion sizes."
"Big portions of well cooked chips and comfy seats."
"Food - absolutely delicious! and we really mean it!"
"Had the liver and bacon. Probably the best I've ever had, huge plate full excellent value! Proper mug of tea."
"The food was delicious though. I had the spinach and cheese pie with chips which was very filling."
"Delicious breakfasts! All the parts of it are very tasty."
"The food is always good quality, substantial and filling."
Cons:
"The omelet was the greasiest thing I have ever seen, disgusting."
"The soup was watery and tasteless and the chips were soggy."
"The burger super dry, even the lettuce and tomato."
"Medioca food, long wait even when its quiet and expensive."
"Food didn't taste great, my blt sandwich was bog standard lettuce and tomato with a warm greasy piece of bacon."
"The lasagnes were not properly reheated."
"The sausages were very dry, the egg completely overdone and the bacon undercooked."
Service
Pros:
"The customer service was amazing they went above and beyond."
"We both have worked in customer facing roles and understand how hard they can be, unfortunately there was a couple of rude customers and the staff handled all the situations well."
"A young lady, who we believed is called Phoebe, was on the till and she was absolutely brilliant."
"Good service from the young man behind the counter."
"The girls behind the counter were very helpful, they even made my son an espresso cup of tea which is off menu."
"Staff is awesome, friendly and helpful, they always have a smile and always happy to help."
"Great service from May, who was very polite and attentive."
Cons:
"Horrible experience. We were made to sit outside even though there were tables becoming available inside."
"Whoever served us was abrasive and rude."
"Service was terrible, literally just through down the food and raced off as soon as they could."
"The wait staff weren't particularly attentive and made mistakes both on our order and that of the next table."
"Super slow service. 25 minute wait for egg on toast when the cafe was about 50% capacity."
"Service was a bit ropey and chaotic."
"Service was a bit slow and I had to clean the table myself."
Atmosphere & Cleanliness
Pros:
"Came to Llanberis to climb Mount Snowdon and i found this little gem."
"Still a fantastic venue for dropping in after the mountains and a must visit in Llanberis because of the history all over the walls."
"Iconic climbers cafe in the heart of Llanberis."
"Great place to get a cup of tea and a decent meal whilst deciding on a walking route or coming down from the hills."
"All tables and chairs were cleaned and disinfected before use."
"This is definitely a must visit for tourists, climbers, and those who fancy a big cuppa 🙂"
"The cafe is full of photos inside of the mountains nearby and the people who have climbed them."
Cons:
"Also, the staff look like they had spent a night in the hedge by the lake, with grubby finger nails, I wouldn’t want them touching my food."
"It's no longer a refuge for hikers, climbers and otherwise outdoors enthusiasts, as evidenced by the fact that they now close from September till the next summer."
"Did find hairs (of multiple types, one appeared to be head, another pubic) in at least 2 of our orders (from a group of 9)."
"The decor is way out of date, it just looks like a run down youth club and feels dirty."
"The place is absolutely filthy!"
"Forced to sit outside at grubby tables as this walkers cafe doesn't allow dogs, inside didn't look much better though."
"No dogs, couldn't believe it. A walkers cafe and no four legged friends allowed."
Value
Pros:
"Great place, with huge plates and great prices."
"The food is cheap and nice, most meals consisting of a homemade speciality (I had the delicious spinach pie, would definitely recommend) with a massive portion of chips."
"Cheap and huge portions."
"Good price great place for groups lots of space and very popular."
"For such high quality, so much taste and a wonderful atmosphere - the bill was another positive surprise!"
"Cheap and cheerful is probably the best way to describe it but it's reasonably priced rather than cheap."
"Lovely food at amazingly low prices."
Cons:
"Been there recently and was shocked at the prices £6 for a kids sausage and chips."
"Now it is too expensive for smaller portions than they used to be."
"Large cappuccino £4.20 and a hot choc £5.50! Used to be fabulous food at a reasonable price so really disappointed by the high price increase."
"Good wholesome food at reasonable prices...except the extortionately overpriced 'cappucino'."
"Over priced and terrible service."
"Extortionately overpriced 'cappucino' £3.20 for a large cup of weak coffee with frothy milk!"