The Tawny Owl Reviews Summary

Atmosphere & Ambience

Pros:

• "Great atmosphere, great food with friendly locals."
• "Wonderfully welcoming pub with friendly staff who are always warm and friendly."
• "Rock 'n' roll bingo is a must but you need to be quick as it's very popular."
• "The amazing landlady, Laura, made sure there were plenty bar staff available, who are all really friendly."
• "Brilliant pub to eat or simply just relax with a drink."
• "It's always a nice, bright and friendly atmosphere."
• "Lovely outdoor area, perfect for this heatwave we are having."

Cons:

• "Felt a bit soulless as not very busy."
• "Nothing. First visit and nothing but rules and regulations plastered everywhere, inside and out."
• "The atmosphere was awful I was waiting in the queue to buy some drinks and two lads behind me pushed past me."
• "Horrible experience. Constant swearing at the bar."
• "The attitude of the bar staff was disgusting."
• "The staff was really unfriendly and rude."
• "There’s a certain air of pretentiousness about it, with the fake drawing room styled bar area and the old fashioned mill wheel outside what is a very new, modern pub."

Food Quality

Pros:

• "The food is of a high quality."
• "The quality of the Full English breakfast was second to none with top notch sausages and bacon."
• "Food was impeccable - thanks Chef Derek!"
• "The food's amazing."
• "The buffet was amazing, we ordered the gold package and there was plenty of food to go around!"
• "The cod and chips were superb can’t remember having better."
• "Food was lovely, great price and large portions, breakfast was also spot on."

Cons:

• "The steak itself lacked seasoning and was very bland."
• "Personally I had penne pasta with prawns and chorizo, and I felt like I was eating oily plain pasta."
• "Neither of us were sure about the chicken wings though. Wasn't keen on the taste or look of them."
• "We were very disappointed as the roast was lukewarm brought out on cold plates and tough meat."
• "The food had no taste other than salt. The side dishes are big but not good at all."
• "Veg chilli had no veg in at all. Just spicy beans, quite dry too."
• "Bangers and mash was three over-cooked sausages swimming in peas and runny gravy."

Service & Staff

Pros:

• "Staff are really friendly, can't do enough for you."
• "Staff are very good and service with a smile."
• "The staff here make you feel so at home and the service is excellent."
• "The service was friendly from the two young ladies who served us."
• "Couldn't wish for a better venue to hold party with family and friends, the staff were so friendly and attentive."
• "Super speedy with drinks and a lovey friendly service all round."
• "The staff welcome you they want to serve you they are polite."

Cons:

• "Others a little unattentive."
• "We were eventually given a desert menu and then left for over 40 minutes until a member of staff came back."
• "Staff not bothered. Loud drunk teenage girls screaming and swearing."
• "Unfortunately 1 or 2 members of staff need to either remember they are working within hospitality or find another job."
• "The woman manger was rude and not helpful."
• "The staff was really unfriendly and rude."
• "I've never been spoken to by anyone in a customer facing roll like that before."

Facilities & Accommodation

Pros:

• "Free parking, ev charging on site."
• "The pub also has bedrooms, which have recently been renovated to a very, very high standard."
• "The rooms are spacious and very comfortable and they even have a bath."
• "The facilities are pretty good, with disabled access, beer garden and kids park."
• "You can sit inside with a dog in a very nice room called 'the library', this combines so well with a winter walk!!"
• "Beer garden features a lovely working water feature, well worth a visit."
• "Parking is in abundance, the venue itself looks rustic and homely."

Cons:

• "Ev charging on site BUT not free and was blocked by a petrol car."
• "The room we stayed was clean except the shower curtain was covered in mould and years of grime and dirt it was beyond disgusting."
• "Room was a bit dated and a lot of traffic noise, early from my room, awake at 05:00 am."
• "Big family room, clean and tidy but it's a pub not a hotel which is not clear from website."
• "Awful accommodation better around the corner. More like a hotel that's been shut down for years and reopened without doing any work. Mould is horrible and dust like you wouldn't believe!!!"
• "A little bit tired and noisy aircon."
• "Some of the bathroom fittings have definitely been used. Quite a lot."

Value & Pricing

Pros:

• "Good pub grub not overpriced with good portions."
• "The price was good."
• "Good prices on drinks."
• "Food is priced like a gastro pub but portions are generous."
• "Food menu has a good array of options even if we thought it a tad pricey for the steak option."
• "Polite and fast service with delicious food, highly recommend."
• "This is the first time that we have been to the pub .. all I can say .. the meal and the staff were absolutely fantastic ..enjoyed the food So much that we will be definitely going to go back 10 out of 10 ... well done the tawny owl."

Cons:

• "The food is a bit more expensive than similar places though."
• "A bit overpriced but no one seems to mind as it’s always fairly busy in the evenings."
• "Stopped off for Breakfast - clean, tidy, well laid out. Nice greeting, good service - but food was VERY expensive and tea / coffee was extra!!"
• "Visited the Tawny owl today with my grandson, met a friend who also had grandson with her. We paid £7.50 for a child's meal and that did not include a drink or dessert!"
• "The app gives no description at all of the meals - just the titles."
• "The app also asked us to re-enter much of the same info twice and was a royal faff."
• "Service slow."