College Farm Reviews Summary

Food Quality

Pros:

• "Food was amazing and the beer .. well I couldn’t help have another so crisp and tasty."
• "The food is consistently delicious, with generous portions and great presentation."
• "The Food was delicious & filling."
• "Hands down the best pizza I've had - period."
• "Had a rump steak that was like heaven in my mouth absolutely gorgeous flavour."
• "The food was beautifully cooked and very well priced."
• "The food is delicious, portions are usually large."

Cons:

• "Both the meals (mix grill / pie) came to the table stone cold."
• "The steak was supposed to be medium rare but was that well done I struggled to cut it at all."
• "Ordered a steak, the tomato and mushroom was missing with no explanation as to why."
• "Peas wasn't cooked properly and my mums fish was very greasy."
• "The burgers were tasteless and dripping in grease."
• "The food was not hot or fresh."
• "The food took over 45 minutes to arrive and had obviously been left under the hot plate, and when we finally got round to eating, the food was bland and unappealing."

Service

Pros:

• "The waiting staff who were very friendly and welcoming."
• "Multiple waiters and waitress staff taking orders but making sure you're okay and if you enjoyed your meal."
• "Excellent customer service, we didn’t realise when booking on the website there was a different booking system for the festive menu, the staff went above and beyond to ensure we have a 3 course festive meal, top class."
• "Thank you to each and every staff member that make our visit so enjoyable."
• "A really great experience and the staff were absolutely fantastic."
• "The staff were friendly & made our first visit to College Farm welcoming."
• "The service at the College Farm is outstanding, with friendly and attentive staff."

Cons:

• "The attitude of the staff left a lot to be desired when explaining this as well. Not impressed!!"
• "Very bad customer service all round."
• "Pub seemed severely understaffed, service was slow and not very friendly."
• "We then had to wait 15 minutes plus, for table service."
• "It was awful, we booked a table but when we walked in someone from the bar ‘sit where you want order at the bar when your ready’."
• "No money refunded... hardly any staff ...a nightmare."
• "There is a women that works there with braided hair. Probably one of the worst and most disgusting ways I have ever been spoken to by someone that works at a restaurant/pub."

Ambiance and Cleanliness

Pros:

• "Good value, warm welcome and a handy place to visit either as a couple, family or with friends."
• "I enjoyed the atmosphere and will certainly be coming here again."
• "Overall a nice corporate type family restaurant, but with a village pub atmosphere as well."
• "Beautiful pub, lovely staff and seriously friendly management."
• "The pub was very clean and welcoming, all of the staff were friendly and courteous."
• "The atmosphere was brilliant, with Santa and a singer as well!"
• "The pub was very clean and tidy and it seems that the new management team have worked hard to turn things around."

Cons:

• "It was freezing cold in here, wear your thermals."
• "Reserved table was in a open type area by a window and access door so not warm enough."
• "Sorry, food was tasteless, especially the chocolate pudding."
• "Never ever have I seen such a filthy grubby place in my life, tables were filthy sticky and greasy."
• "Stinking toilets, absolutely filthy."
• "Patio area was infested with ants."
• "The female toilets were absolutely disgusting, I found myself cleaning it with a baby wipe before my child could use it."

Value for Money

Pros:

• "It is, though, relatively well-priced in that the menu is a 2-for-1 system, so you can effectively get 1 meal for 'free'."
• "First time visiting since lockdown, pub was fairly quiet, staff could not be more helpful, had an item missed off my order and they went out of their way to apologise and put it right, great prices too we will be returning soon."
• "Without taking into consideration the price (it's a 2 for 1 establishment), I'd highly recommend a visit."
• "Very tasty good value food that arrived pretty quickly considering how busy it was!"
• "Good value for money, pizzas are proper garlic bread is gorgeous and steaks are succulent."
• "Food was nice although a little expensive. Most meals around the £12 region."
• "The meal was excellent and great value for money."

Cons:

• "It's very dear for a pint of Pepsi on tap costing £3.20."
• "The menu is misleadingly expensive."
• "Almost £30 for a mixed grill, almost £20 for a Caesar salad or a curry."
• "Maybe they've hiked the prices to cover themselves during lockdown, but the food was kinda bland for the price we paid."
• "Main was a disappointment tomato and peas were cold and the steak was too tough to eat."
• "Shockingly overpriced; we could have paid a third of the price for better food at McDonald's around the corner."
• "Then when I got the bill I noticed they charged for two apple juices, they said it's 5.10!!!! For a pint glass of apple juice as they use two bottles!!"