The Spotted Cow Reviews Summary

Staff and Service

Pros:

• "Staff served me without rushing me, food was amazing."
• "Josh the bartender was also lovely & happy to answer any questions."
• "The waitresses were friendly especially Tia who made us feel very welcome."
• "The staff were some of the friendliest I've ever come across (and I work in catering)."
• "I can’t praise Sarah, Tom and the rest of front of house staff enough for their courtesy and understanding."
• "The atmosphere was great the staff were very friendly and helpful even at the busier times."
• "The staff were kind and friendly."

Cons:

• "Was having lunch today and i have to say im absolutely disgusted with seeing an older member of staff pull a young and clearly new member of staff up about her having a bit of white on shoes."
• "Rude staff and unhygienic food."
• "We were ‘greeted’ at the door by a manager shouting at us from the bar."
• "Bar staff looked bored and disinterested."
• "The young man serving seemed very inattentive and not interested in taking our order."
• "Staff are very friendly and welcoming."
• "The staff member was extremely rude and rolled her eyes multiple times."

Food Quality

Pros:

• "Food is all microwave fast food cheap food."
• "Their desert (cakes) always showcased which are tempting."
• "Really nice food it was a bit hard for me to eat because I have just had braces fitted but I found food that I can eat and really cheap for the food but the food is amazing."
• "Food still tasty but a bit of a chaotic experience!"
• "The food is exceptionally well priced with good portions and some creative menu items."
• "Good cheap prices with a good variety of food."
• "So much food and a very good price."

Cons:

• "Dirty and food gave me heart burn. Was not impressed with their service and saw staff eating in kitchen when there was no staff on the floor checking customers needs."
• "The food arrived fast but honestly I’d be embarrassed to serve the food they did."
• "Food was tasteless and basic."
• "Very low even for Hungry Horse- we do appreciate it's a cheap pub, but at least cook the food!"
• "Disgusting. Please save your money and go somewhere else it's awful food and cold."
• "Was most bad experience Sunday meal chicken was like rubber, veg undercooked, presentation was. Waiter dropped two hot plates food landed on my friend."
• "The food was substandard, the all day breakfast was dried out and was so bland."

Ambience and Cleanliness

Pros:

• "A nice outdoor sitting totally recommend."
• "Kids playground out the back too."
• "There is plenty of parking outside and the pub looks clean and welcoming from the outside."
• "Lovely family sort of pub with outside seating area."
• "Nice in the summer for families in the large gardens!"
• "Nice and clean."
• "Tables and surrounding floor areas were clean."

Cons:

• "The chairs feel rickity and just has an over all dingy atmosphere."
• "The toilets are clearly never cleaned, pretty disgusting to be honest!"
• "The entire place is run down, tatty and dirty. The toilets are filthy."
• "The area was a bit messy and the carpet is very worn."
• "Usual microwave slop and filthy floors and tables."
• "The first lot of cutlery still had the last servings food on it."
• "The whole place is falling apart."