Westgate Transport Training Ltd Reviews Summary

Training Quality

Pros:

• "The driving instructors do their job incredibly well, they offer the correct amount of guidance and freedom to allow you to build the confidence and skills needed."
• "Fantastic training, instructor was friendly and excellent in getting his teaching across, firm enough to learn from your mistakes but not too critical."
• "The training was excellent and efficient and I would highly recommend to others."
• "Rich and Craig the two Westgate trainers are excellent…patience, knowledge and down to earth guy’s that put you at ease when learning."
• "Great instruction from Mark and Brendon helped me pass my test 1st time round!"
• "The training was brilliant. The trainer knew how to get his points across without being too harsh so u can learn from it."
• "Very good training from the instructors on the road helped me to pass my practical and cpc tests first time around."

Cons:

• "Too much hassle if you want to book a retest as it works out cheap for them."
• "They wanted cash as they never wanted to give us a VAT receipt, we had very bad experience with this firm from start to finish it was terrible."
• "Never have I heard of such an unprofessional, rude, patronising individual."
• "I paid a lot of money for this service and would NEVER, EVER use them again!!!"
• "Only drawn back was 1 hour out the way to practice the reverse manoeuvre as Westgate’s yard was not use able and the replacement training area was very difficult to drive on."

Customer Service

Pros:

• "The girls in the office are so welcoming and friendly and immediately put you at ease."
• "Claire in office is very helpful and my overall time there has been great."
• "The office staff were friendly and went above and beyond to be helpful."
• "The office staff at Waste Gate Transport Ltd were extremely helpful as well."
• "The staff were really friendly, helpful and calming."
• "Also the office staff very good with customer service i so so happy thank you so much Westgate."
• "Louise and Claire were very helpful and professional from start to finish."

Cons:

• "They wanted cash as they never wanted to give us a VAT receipt, we had very bad experience with this firm from start to finish it was terrible."

Instructor Expertise

Pros:

• "His advice and help was second to none, nothing was ever too much effort and the fact it is 1 to 1 training is so much better."
• "I had Glyn as my instructor and I’m so glad I did his guidance and knowledge put me at ease from the very first day."
• "Glyn my instructor was a top man with years of knowledge and the patience’s of a saint."
• "Richard my instructor is very easy to get along with and is an excellent instructor."
• "Phil and Len for my assessments, and Module 4. (Great guys they put you at ease, and explained everything in detail)."
• "Paul taught me so well that i passed with only 2 minors."
• "Glyn (instructor) guided me through all of the training, calm, repetitive to get you in to the habit of things (which I deffo needed!!) and very reassuring."

Cons:

• "Never have I heard of such an unprofessional, rude, patronising individual."