Megan's on the High Street Restaurant (Kensington) Reviews Summary

Service

Pros:

• "Service from entrance to table was EXCELLENT."
• "Service was great, its dog friendly and has amazing staff to tend to dogs needs."
• "We were truly impressed by the knowledge and accommodating attitude of the staff."
• "Kudos to the helpful staff."
• "The service was excellent, especially Steven, who was attentive and friendly."
• "Staff were attentive without being overbearing, top level service."
• "Really quick and friendly service, the manager and staff were very sweet and attentive."
• "The food was seriously delicious, and the staff couldn't have been nicer."

Cons:

• "Average food and such slow service!! Staff were unattentive."
• "Service was a bit slow and I reckon the restaurant was understaffed for its capacity."
• "Waited a while before order was taken, and after an hour when we checked we were told to reorder."
• "Service and food were a massive disaster. Very disappointing."
• "The service was extremely slow."
• "One of the worst dining experiences I’ve had in a long time…"
• "Promises more than it delivers… staff although trying hard don’t know what’s going on."
• "Worst service ever!!! Never seen anything like this in my life…"

Food Quality

Pros:

• "The quality of food is super, everything is done well and care is taken both in the cooking and the presentation."
• "The plates are colourful and balanced as well as decently filling."
• "Food was great and at an amazing food point."
• "Went here for lunch, food was so tasty and good price."
• "We had the Turkish eggs, butter milk fried chicken, cold chocolate."
• "Absolutely enjoyed dinner here. It was a quiet Wednesday night and the ambiance was quite perfect."
• "Outstanding quality of food. The restaurant is serving Turkish food that is suitable for breakfast."
• "The food was fabulous here. The service was appalling."

Cons:

• "Smallest scoops of ice cream."
• "My cookie dough arrived with all the ice cream melted…almost fully and had to request for it to be taken back."
• "Not the best dining experience. The food was average and slightly pricey."
• "Food wasn't as good as what we've had at other Megan's."
• "The quantity of the food was ABYSMAL. I paid £15 for my chicken, only to be served 2 bites."
• "Nice atmosphere and that’s it. The worst Bellini I’ve ever had, Prosecco was extremely warm."
• "For desert we were hoping to have the cookie dough, but they were unfortunately out of it."
• "The food arrived excessively late, and the waiting time between the starter and main courses was unacceptable."

Ambience and Decor

Pros:

• "The Atmosphere is amazing - great ambience."
• "Atmosphere was adorable. We only stopped for a quick app."
• "Relaxing atmosphere without the overwhelming background music."
• "What an experience, very friendly environment and staff too."
• "Really nice decor, convenient booking system and great food too."
• "The atmosphere is wonderful, food wonderful, service wonderful!"
• "Lovely decor and a great vibe. A regular customer came in whilst we were there and the staff greeted them so fondly."
• "The decor is lovely and it’s a great space for couples, groups of friends, etc."

Cons:

• "Also the plates cleared and stored by the front desk prior to washing makes for an unpleasant view."
• "The place was super warm - no air-conditioning or even a fan, which made it sitting there difficult."
• "Went today for the first time checking why this place is always busy and monster queue outside… well the interior are really nice but nothing special."
• "The restaurant though had very loud music so it was difficult to hear my friends across the table."
• "Staff were unattentive and slow. Steak was fine. Very dry and overcooked to well instead of the medium rare."
• "Nice atmosphere but the food was average and the service less than average."
• "Trendy dog friendly cafe serving Mediterranean food. Nice decor, lots of seating inside and out. Service was good bit all the knives were blunt."
• "Food was fine, the service could be better… We were waiting for our chips for more than 30 min."