CERU Eastern Mediterranean Restaurant South Kensington Reviews Summary

Service

Pros:

• "Service was phenomenal, some of the best I have experienced recently."
• "Super helpful and friendly staff and we felt very welcomed. The service was excellent."
• "The staff is attentive and accommodating."
• "Absolutely delicious food and great, friendly service."
• "The staff were all very receptive, friendly, and softly spoken, in a great way that suited the place."
• "The food was tasty and fresh and the service friendly and efficient."
• "Beautiful vibes and atmosphere, phenomenal service and friendliness from Barry the owner."

Cons:

• "Customer service also wasn't great, waitresses were more interested in chatting to each other rather than paying attention to the tables."
• "Service from the owner (I presume) let them down."
• "Waitress with black hair was such in a rush for us to leave and pushed us to order straight away with an unpleasant sense of humour."
• "Whilst most of the staff were lovely, the organisation and delivery was poor."
• "The service was not so good, unfortunately. Plates were forgotten, a knife was missing from the very beginning, the water wasn't poured in our glasses, nobody asked if everything was alright."
• "The waiters and manager were blatantly trying to rush us out of their restaurant."
• "The toxic working environment they were in was palpable and their facial expressions a call for help."

Food Quality

Pros:

• "Everything we ordered was delicious, with really thoughtful and interesting flavour combinations."
• "The Hummus starter was always our favorite."
• "Food is really good there and has a pretty decent value for money."
• "The food - just wow. One particular dish, the zucchini and feta fritters, left me speechless."
• "Food was good, Lamb shoulder was very nice and tender meat."
• "The food was incredible, would highly recommend."
• "Honestly the best food I have ate in a long time."

Cons:

• "It tasted nothing like Levantine dishes, very off spices, the rice was too soaked up rather than the traditional sultanate rice."
• "The polenta fries were v average, couldn't taste the feta."
• "Food was good though not amazing."
• "Food looks good but mostly tasteless."
• "The dips, were nice but the zucchini one even tho is promising."
• "Food is ok but bland for my liking but is probably fine for lots of people."
• "Especially lamb and aubergene were much better before."

Value for Money

Pros:

• "Has been consistently delicious and distinct since then with extremely affordable price for the neighborhood."
• "Prices are reasonable for South Kensington."
• "All was reasonably priced too."
• "Staff was really friendly and prices adequate to quality."
• "Prices super reasonable and decent portions."
• "For the area the food is reasonably priced, the brunch was delicious."
• "Were pleasantly surprised by the good value at CERU South Ken."

Cons:

• "Not as good value as everyone else seems to think."
• "On top was very expensive. I would not recommend it."
• "It was quite expensive for the portion size and there are far more tasty dishes, at a more reasonable price."
• "It is on the pricey end however the food is enjoyable."
• "Also the beef adana kababs had so many raisins? for some reason? and also the apple 'salad' was literally just a cut up apple with some pomegranate seeds on top."
• "This place is expensive and not reasonably priced in my opinion."
• "The lights kept flickering on and off andddd it was expensive because its 'small plates' honestly just go somewhere else."

Atmosphere

Pros:

• "The atmosphere was top notch."
• "Lovely decor, wonderful service, reasonably priced - 100% recommended."
• "Super friendly family run restaurant."
• "The stars of the show were the Fadi, which was laden with a toasty sesame flavour, thanks to the tahini, and the apple, mint, and pomegranate salad, which frankly blew us away, with flavours that were well beyond the ingredient list!"
• "Beautiful little restaurant with clean tables and washrooms, good service, and ok food."
• "The decor of the restaurant is beautiful and lends nicely to the cuisine."
• "Very warm atmosphere, nice layout, very inviting and good food."

Cons:

• "it was way too loud. I came out with a sore throat and ringing ears."
• "The lights were flickering ALL evening, gave us headaches."
• "Only drawback was it was loud."
• "Upright seats could be more comfortable."
• "The restaurant itself couldn't be any more lovely, cosy and atmospheric."
• "The restaurant has a lovely Mediterranean vibe, even the toilets are nice!"
• "Service was a little slow."