Isabel Mayfair Reviews Summary

Food Quality

Pros:

• "Good food, good interior, great service downstairs, and really good atmosphere."
• "Fancy and high quality for food, service and atmosphere."
• "Short rib was the best part. Tender juicy and really tasty."
• "The food was pretty good."
• "Food was nice, and our waiter was nice."
• "Beautiful decor, simple but good food and superior service!"
• "Good food and fabulous atmosphere with live music during my Sunday brunch."
• "The food and ambiance was nice."

Cons:

• "But it's nothing to write home about. And the biggest disappointment was the dessert."
• "Most of the dishes were missing some salt which is pretty standard nowadays and the roasted potatoes in particular lacked some seasoning."
• "The food was moderately ok. The steak came out cold and quiet chewy and personally tasted quite bland."
• "You pay over £150 for 2 plates of underwhelming pasta and 2 glasses of wine."
• "The food was big disappointment for a fine dining... The starters were bland."
• "The vibe and ambiance was good although the food was moderately ok."
• "Really not that great and hugely lacking in service standards."
• "Disappointed in the quality and taste of the food here. Ordered the Lobster linguine which tasted off and filet steak which was average."

Service Quality

Pros:

• "The service was great and the food was pretty good."
• "It was absolutely amazing the service was out of this world the staff are all so friendly helpful and lovely world class service I loved it."
• "Special attention to the fact our table was booked until 8.45 but someone in our party was late and they extended our table to 9h30."
• "One of my favourite spots in London. Beautiful bar, amazing cocktails and tasty food. The staff is super friendly and professional."
• "Fantastic restaurant with amazing service and food. Reserved a table for birthday dinner and had the best time!"
• "Absolutely stunning Venue, the amount of thought and money gone into the refurbishment of the building is just breathtaking. Food is faultless, very clean, maximum flavour dish with pretension. Service is very discreet and friendly."
• "From the genuine welcome by Vanessa, to the exceptional service by Andrea (attentive, knowledgeable, friendly), a rump steak that was second to none, and yummy Eaton 'mess' and chocolate fondant, all with a noticeably swift service built on team-work has made our last evening in London a truly unforgettable event!"
• "We came to Isabel for a quick lunch. The copper martini is a great start for the weekend. Service was attentive and efficient. Francesco treated us very well."

Cons:

• "But manager was rude and awful. Basically took our money and then told us to get out as he needs the table for other customers."
• "Manager Nicolas is rude and disrespectful. He came storming to the table shouting at us addressing us in a disrespectful way."
• "Waiters kept asking for orders when they had already been taken and there was an issue with body odour from several staff members."
• "Bar service was awful. Ages to take orders even when there was no one there."
• "Waited 1 hour 30mins for food that was so bad it was inedible. They eventually refunded us."
• "Poor survive and overpriced. Spent last new year there and was very disappointed of the unprofessional attitude of the staff who were flirty and couldn’t help when other customers spilt drinks on me."
• "Very bad experience as i was told i am not aloud in the place. I bring customer and rich customers to spend there money here and enjoy the vibe but for some reason iv been told im not allowed."
• "Totally not worth it! Extremely overpriced for the disastrous food offering (they can't even get a tartar right) and the service is so disappointing."

Ambiance and Atmosphere

Pros:

• "Really good atmosphere."
• "The downstairs restaurant turns into a 'club' after 11pm with a DJ and upstairs remains a relaxed dinner and bar environment."
• "Atmosphere was nice. Liked the decor. Toilets look great."
• "The theme and lighting in the restaurant is amazing romantic.. The staff were all smartly dressed and the door guy was amazing very friendly smiled helpful."
• "Good spot for drinks and dinner. Beautiful surroundings and decoration and the prices for the food aren’t crazy."
• "The careful balance between vibe & ambiance and then quality of the food. Isabel's managed to get both beautifully."
• "Nestled in the heart of Mayfair, Isabel is a true gem that encapsulates everything you desire in a dining and drinking experience."
• "Isabel Mayfair is a unique restaurant. In the heart of Mayfair, they offer an incredible menu of food & drinks from the essence and tradition of Argentines flavors and Mediterranean cuisine."

Cons:

• "Unfortunately did not live to my expectations food wise."
• "We were squashed into an area in which we could barely move."
• "The whole place stank of fish, from the entrance to the restaurant."
• "This restaurant was flat out just not good. The vibes were great. The atmosphere was so fun, and it would be a great place for drinks only."
• "Manager could not have been more rude. Generally unhelpful, felt rushed through the meal."
• "We were quite excited to go, but service was incredibly bad."
• "A most lovely experience from the moment you arrive to the moment you leave. The staff are simply wonderful."
• "Beautiful place lovely food but the staff are very slow at service and recognising table etiquette when you have finished or need to be waited on."