The Beer Emporium Reviews Summary

Staff and Service

Pros:

• "That said, the member of staff was helpful and knowledgeable."
• "Very nice staff will help you choosing through a huge selection of beers and cider, that change every day."
• "Lovely staff and amazing beer selection."
• "Everyone who served us was really friendly too."
• "Friendly service and great range of beers."
• "Friendliest staff providing great recommendations after taking the time to listen to our tastes."
• "Staff were friendly and welcoming. Wish I lived locally but will be back when I next come to Bristol! 😊"

Cons:

• "Very slow and bad service."
• "Good food, awful service, poorly managed, waited ages to get drinks/food."
• "Bar staff need to be more focused on waiting customers not putting glasses away."
• "Staff were dopey and really couldn't care less that we were still waiting for our pizzas half an hour after ordering them on a very quiet lunchtime."
• "Staff are so unfriendly and moody which doesn't make for a nice atmosphere!"
• "The staff are slow, unfriendly and rude, especially the blond bartender with the glasses and the sweaty clothes."
• "Staff wasn't friendly either."

Atmosphere and Location

Pros:

• "Dope underground bar with a great range of beers and good service."
• "This is a location to visit if you are in Bristol, it's also open late."
• "Located in the old part of Bristol this bar is located in the vaults under the main building."
• "Chilled atmosphere on the inside absolutely amazing location."
• "Great bar in an underground vault, which really adds to the ambience."
• "Really nice atmosphere....cosy yet trendy."
• "The bar is made in an old cellar and it looks well preserved, the decoration of it it's very stylish and comfortable."

Cons:

• "The only offputting thing is that it stinks of fart when you first walk in which isn't pleasant."
• "The place stinks."
• "Because it's underground in a cellar like room, the sound echoes and the whole place becomes a bit too loud for conversations."
• "Nice decor, though can get really loud as it is underground and the acoustics are amplified."
• "Due to its curved roof, the bar can get noisy."
• "Noisy bar in a very stuffy arched cellar."
• "It's lacked atmosphere, been chilly, and had an unpleasant sewer smell going on."

Food and Drinks

Pros:

• "Great selection of ever changing beers."
• "The beer on tap changes almost daily, and the range of selection is great."
• "Set in vaults under the city has wide range of craft beers and ciders, but even non-alcoholic for my pregnant girl."
• "Good variety of beer, ale and cider."
• "Pizza was good."
• "The pizzas are delicious."
• "Fantastic giant pizzas and very good beer."

Cons:

• "Food (pizza) is just OK but hardly authentic Italian."
• "The plate was chipped, food wasn't great and the glasses stunk."
• "Mostly common drink choices, prices on the higher side."
• "Vegan pizza does not taste good at all."
• "Pizza had a soggy bottom and was not that great."
• "White pizza was amazing but the margarita pizza was far too sweet tasted like spaghetti hoops."
• "Really poor experience and the food was pretty basic too."

Accessibility and Convenience

Pros:

• "This pub is located downstairs so you must go down a flight of stairs to reach it. There is a lift available."
• "There is a lift for disabled people and they have benches outside for smokers."
• "The place is also wheelchair accessible which is very nice."
• "There is a lift for wheelchair users or those who cannot manage the stairs."

Cons:

• "£75 to reserve for 15 people. Would lose £5 for each no show."
• "Despite there being space and us saying we didn't mind if our pizzas came at different times, we were told it was unfair of us to go there on a Friday night without booking and turned away."
• "Though 2 out of the 8 pizzas we ordered never turned up so had to ask a waiter for them."
• "However, the disabled lift is usually turned off... You have to go downstairs to get someone to turn it on for you!!"
• "Due to the lower location of the pub mobile reception is patchy."
• "We arrived on Sunday afternoon of the bank holiday weekend looking forward to trying this place which looked so good. Unfortunately it was closed and did not open until 4pm."
• "Un-ethical company. My review is based on completing work for them back in 2013, and never being paid."