Harvester St Davids - Cwmbran Reviews Summary

Food Quality

Pros:

• "The food is fresh, beautifully cooked and reasonably priced."
• "The food was amazing and we didn’t have to wait for long."
• "the food we ate, the rotisserie chicken with bourbon sauce and chips and the chicken, bacon and waffle were both so tasty and very generous portions"
• "Food was really tasty. I had the pulled beef chilli and sunshine rice and it was spot on."
• "Most importantly the food is fresh, beautifully cooked and reasonably priced."
• "The food was very good for me."
• "Very, very lovely and delicious food."

Cons:

• "The whole dish felt like it was the very last items put together, and cooks who were tired and couldn't be bothered with quality."
• "The steak was as tough as old boots."
• "Food was cold. I watched it sitting under the light thing for 15 minutes!"
• "The food itself was inedible, it was that bad that we managed to eat our starters but only some turkey from our mains."
• "Dry and unappetising food which looked and tasted as far from 'Harvest fresh' as you could imagine."
• "The food is just disgusting. Hands down the worst place I have ever eaten in my 40 year life."
• "The food if you get it is disgusting."

Service

Pros:

• "Food was okay fantastic service and amazing greeting on door by Abbie."
• "The place was very clean was treated by the manager and was very friendly who seated us to our table."
• "The server Mica was lovely and so friendly; my normally very shy 3 year old was chatting away to her all evening."
• "Staff were very good."
• "Lisa C. was wonderful throughout the whole evening. Politely, bubbly, happy to help and answer questions and to quickly sort the small things out."
• "from the moment we arrived and were seated the service we received was excellent especially from our waitress Mica who really couldn't have been more helpful or friendly"
• "Our server Leah was amazing! She provided a very friendly service and it was nice to have a server like her."

Cons:

• "The waiting staff except for a single gentleman did not seem like they wanted to be there. No friendliness or smiling."
• "The guy was very rude to us both and got quite nasty at the fact that we didn't book."
• "Rude staff and disgraceful manager who clearly needs a few classes in customer service!!!"
• "The service wasn’t great. I was made to feel uncomfortable to say I had an issue."
• "Service was lack luster to say the least."
• "Service was slow. After our food order, we were never visited again by the person serving us."
• "Service was appalling!! Kept waiting outside despite making a booking, delay in taking order, serving drinks and food was even worse!!"

Cleanliness

Pros:

• "Social distancing done well and hand sanitizer available."
• "The place was very clean was treated by the manager and was very friendly who seated us to our table."
• "The salad bar was fresh and full even though it was a little later in the evening."
• "The restaurant itself is up-to-date with its decor, the seating (we had a booth) was comfortable, and most importantly it looked and felt clean."
• "Staff were very good. The Salad bar was the best I've seen in a Harvester, spotlessly clean, well stocked, and maintained."
• "The salad bar was clean and there was no cross contamination or spillages between the different ingredients on the salad bar."
• "Friendly staff, great food and welcoming cosy atmosphere."

Cons:

• "The ladies toilets were closed off, with only one available so had to use the mens."
• "Toilets were filthy, dirty nappy in sink, no toilet paper in any of the ladies toilets."
• "And as for the look of the place it looks very tired and dirty, the floors were like a skating ring and the tables were sticky."
• "The place was disgusting as was the one girls attitude."
• "floors was all slimy around where we was sitting, toilets were leaking and floor were all wet."
• "The place as a whole looks dirty, worn and unloved."
• "Shambles of a place."

Atmosphere

Pros:

• "The place was very clean was treated by the manager and was very friendly who seated us to our table."
• "Nicely decorated, lovely location and really convenient for the shops... BUT it has a weird atmosphere tbh."
• "Really friendly atmosphere and quick service, order missing an item however quickly resolved."
• "The overall experience was great, the food was amazing and the timing I found between starters and main was on point whether they noticed we had finished or if they have a time to bring mains out I'm unsure but suited us very well."
• "The first thing I noticed when we walked through the door is how friendly the staff were."
• "Just had a wonderful relaxed meal here."
• "Friendly staff, great food and welcoming cosy atmosphere."

Cons:

• "Awful clientele."
• "Word to the wise AVOID AVOID AVOID"
• "Was sat next to loud children too so it wasn't a relaxing night."
• "Room temp was very cold so we would have stayed longer but couldn't wait to finish eating and leave."
• "A horrible old lady kept staring at us."
• "By far the worst meal I have ever had anywhere."
• "Truly awful experience waited over an hour for our food and when it arrived it was cold and overcooked."