Three Blackbirds Inn Reviews Summary

Food Quality

Pros:

• "Great tasting food, I had the chicken platter-well worth the money."
• "It was absolutely amazing!! It was 'Sizzling' it came out quick, we only waited roughly 10mins!!"
• "Another fabulous family meal enjoyed by all 3 generations."
• "Ordered a steak med/rare with all the trimmings off the new menu, it came after 10 mins piping hot and cooked exactly how I like it."
• "Generous portion size and definitely value for money."
• "Fabulous food and service - our first visit there and we will definitely be returning."
• "Food was fresh hot and tasty - the place was clean and toilets tidy."

Cons:

• "Unfortunately my steak was too tough and I didn’t really enjoy my meal."
• "Awful food that was barely edible."
• "Had a mixed grill only the steak was cooked well the sausage black struggled to cut it."
• "Frozen food with added grease and oil."
• "Chicken breast was burned badly. Chips were stale and cold."
• "The food we had was disgusting."
• "Food looked like it had been thrown on the plate chicken breast burnt on bottom."

Staff and Service

Pros:

• "Very friendly and efficient."
• "Staff were friendly and welcoming."
• "Service was quick and staff were really polite and made sure we were all looked after."
• "Nothing seemed too much trouble for them."
• "You got fabulous bar staff-all the boys working the shift on Saturday 18th between 6pm and 9pm, went above and beyond and so friendly they literally worked their bums off :)"
• "Staff we interacted with were very helpful and couldn't do enough."
• "Staff are very friendly nothing is a problem."

Cons:

• "However, it felt like we were a burden to the staff."
• "And they had the audacity to say oh we will take it off your bill, and still charge full price."
• "However disappointed that such a large family pub, with baby seats doesn't offer child changing facilities?!"
• "We waited a long time for someone to come and serve us despite the restaurant being quiet."
• "The staff were slow to respond."
• "Rude and abrupt barmaid declaring tables are reserved where there’s nothing to indicate they are."
• "Staff where unhelpful and didn't give a toss."

Ambiance and Atmosphere

Pros:

• "Set in a atmospheric old English Inn."
• "Great atmosphere. Friendly. Relaxed. Very comfortable pub."
• "Always plenty of people eating which is a good sign for me."
• "Nice place to eat out with a good atmosphere."
• "The place is lovely, nice chilled atmosphere."
• "Great atmosphere welcoming."
• "Beautiful setting, lovely pub."

Cons:

• "The picnic tables are wobbly and grubby."
• "The outside seating area is dirty and run down."
• "The whole of the pub is desperate to be redecorated."
• "I have noticed lately that the floor and tables always feel a bit sticky, I had lipstick on my glass on my last visit."
• "Only thing that stopped me giving 5 stars was the mess in gaps between windows and tables."
• "The room is tiny. There is no sink in there and the only area to put things before folding down the changing bench is the toilet."
• "Service lacked personality and attempts at banter prompted little reaction from the staff."

Value and Pricing

Pros:

• "Take my mother here quite often; went in today ordered off the 2 for £12.50 as we always do .omg what a difference in a month we had child size plates."
• "You are almost guaranteed to enjoy inexpensive meals provided from a very diverse menu."
• "Menu was extensive and reasonably priced."
• "The menu has plenty of choice and it's also good value for money."
• "Nice atmosphere, decent food at a reasonable price."
• "The price was excellent for the portion size."
• "Food was very enjoyable."

Cons:

• "All in all, It's an expensive and poorly cooked affair."
• "Never coming back as not worth a penny."
• "And they had the audacity to say oh we will take it off your bill, and still charge full price."
• "However, if you like beer, as I do it's really a place to avoid. Last night they served me a pint of draft vinegar."
• "Booked a table over the phone and then travelled from pontypool with five of us to then sit down and after spending 15mins to decide what we all wanted went to the bar to be told most of the menu was unavailable."
• "We had the carvery and I did find it very tasteless and bland."
• "Very poor service, firstly didn't bring out the vegetarian option, then when they brought it out they served a starter not a main course."

Facilities and Maintenance

Pros:

• "The place is very well maintained."
• "This place has free WiFi - though you do have to register."
• "Food was fresh hot and tasty - the place was clean and toilets tidy."
• "The place was clean and toilets tidy."
• "Great location, clean, nice pub."
• "Very nice pub in great location with a lot of parking spaces."
• "The staff are always happy to help and nothing seems to be too much trouble."

Cons:

• "Seats are horribly uncomfortable."
• "There wasn’t an option to substitute chips for a jacket potato."
• "However disappointed that such a large family pub, with baby seats doesn't offer child changing facilities?!"
• "The picnic tables are wobbly and grubby."
• "The outside seating area is dirty and run down."
• "The room is tiny. There is no sink in there and the only area to put things before folding down the changing bench is the toilet."
• "No disabled access from the rear car park, possibly accessible from the front."