Address: 44 Woodbridge Rd, Moseley, Birmingham B13 8EJ, United Kingdom
Phone: +441214498064
Rating: 4.5
based on 170 reviews.
Service
Pros:
"Service was attentive and very professional, serving all 28 people & 1 child without any hiccups."
"Staff were very friendly - gave a good service."
"The waiters were very polite welcoming and attentive and make us feel very welcome."
"Our waitress Lauren was professional and fun, gave me great recommendations when I couldn't make my mind up from the menu."
"Service friendly and efficient."
"The staff were friendly, patient and considerate with us."
"The service was excellent."
Cons:
"The experience afterwards was also unsatisfactory, with the waiters smirking while coming to our table and making sarcastic remarks."
"Waiting to be served over 25mins not even taking a drink order or a starter."
"Service could have been better, we had the younger waiter who wasn't really observant and was quite brash."
"The customer service was horrific, I went with my wife and 2 small children and they waiters treated us as though they were paying for our food."
"Tried to phone the restaurant to Book a table for 8 But the person was so rude on the phone which has put me off this Resturant."
"The service although friendly can be a little slow if very busy."
"The service was slow even though there weren’t many other customers."
Food Quality
Pros:
"Food quality was excellent."
"Ordered the lamb shank which came with mash potato which was very filling and tasted great. Very succulent and the meat effortlessly came off the bone."
"The food here was fantastic."
"The food is delicious and the flavours are authentic."
"Food is fantastic, well priced."
"The food was 10/10, the drinks were nice."
"The food was incredible! Everyone in the party commented on how tasty the food was."
Cons:
"The food wasn't impressive enough for me to return for what I would describe as mediocre food at best."
"Pizza absolutely flavourless, was offered black pepper and think waiter managed to get five grains on a tiny edge of 1 slice."
"The pasta dishes were primarily spiced with salt, blood pressure probably went up just looking at the plate..."
"The food doesn't live up to the reputation that the restaurant has. It's not bad, just not WOW."
"Fatty sirloin steak on one meal, dry chicken on another."
"I thought my linguini del mare sauce tasted like it was out of a jar."
"Taste of italian 5/10 something was just not Italian about this place."
Atmosphere
Pros:
"The atmosphere/decor was superb."
"Great decor."
"Atmosphere is great and the staff are amazing."
"Lively and unintimidating atmosphere."
"Really nice place, the restaurant environment was lovely."
"The vibe of the restaurant was great!"
"The atmosphere is brilliant too."
Cons:
"Place was quite cold when we had gone."
"It was extremely noisy, waiters had to ask other customers to keep their voices down."
"If you prefer calm atmosphere, this place may not be for you."
"Loud doesn't begin to describe it, bring some plugs or you'll leave with your ears ringing."
"The restaurant itself can get quite loud which is a little off-putting."
"Acoustics are awful though... Very loud hence the 4 stars."
"Service a little slow when busy and parking problem."
Management and Staff
Pros:
"All of the staff there were gloriously warm and funny."
"The staff are friendly and bubbly also."
"The staff is lovely."
"Genuinely Friendly staff and manager."
"The staff are amazing and the overall customer service is outstanding!"
"Staff were warm and welcoming."
"The staff were very attentive and friendly and the whole atmosphere was relaxed and comfortable."
Cons:
"The manager is a cocky, arrogant little man."
"We felt very discriminated by how we were treated in comparison to certain people and race."
"Management was not very helpful and very rude I felt."
"The staff behaved as we were going to run out of the restaurant without paying."
"Very rude waiter. I will never ever go there again."
"The staff were rude, and snapped at the guests with raised voices."