Caffe Di Milano Reviews Summary

Category: Italian restaurant Birmingham

Address: The Arcadian, 70 Hurst St, Birmingham B5 4TD, United Kingdom

Phone: +441216223999

Rating: 4.1
based on 169 reviews.

Atmosphere

Pros:

  • "The restaurant looks nice and classy inside and out."
  • "On the plus side the place is extremely clean and the vanilla cheesecake was very nice."
  • "As soon as you step inside, you'll be greeted by a charming atmosphere that leaves a lasting impression."
  • "A really nice place with a fresh atmosphere."
  • "The place is beautifully designed, and is cozy, quite comfortable for a relaxing dinner."
  • "Beautiful venue, calm and peaceful but with enough of a vibe to make it enticing."
  • "The restaurant was full and there is such a lovely atmosphere."

Cons:

  • "Freezing cold when you have a lovely draft hitting the back of your neck."
  • "Seating was dreadful..sat next to the staffroom which men kept popping in and out of and toilet."
  • "Cut my arm on the bathroom due to the poster slip being down. Informed the manager he was ever so rude."
  • "But when we were sat outside we were forgotten about and had to go in and order."
  • "Absolutely zero atmosphere."

Service

Pros:

  • "This was a spur of the moment choice for lunch, while visiting the nearby Back to Backs. It was a great choice for food and service and we will definitely be back."
  • "Me and my friend had a lovely meal at Cafe Di Milano, and can I just say the food was amazing but even better was the service!"
  • "The service is friendly and attentive."
  • "The staff are friendly and very helpful, willing to advise any time."
  • "The waiting staff were great; charming, polite, attentive and tolerant of our demands."
  • "Service was excellent and fast with attentive staff nearby."
  • "The staff were very helpful."

Cons:

  • "Service is absolutely shocking."
  • "We were being literally rushed to eat and leave because they wanted the table back, although there were visibly lots of tables available."
  • "We made a complaint and the waitress was rude and immediately dismissed there was anything wrong."
  • "The customer service was shockingly bad."
  • "Sadly our pre-theatre visit was not good. Service dreadful, just not enough staff, had to ask at least 3 times for drinks, food came separately."
  • "The staff seemed completely unbothered and frankly rude once we were seated."
  • "Staff are ridiculously rude, demanding and clearly only want your money."

Food Quality

Pros:

  • "The food was really nice and extremely reasonably priced... if that's even a sentence nowadays."
  • "Their Spaghetti Marinara was amazing. It had a lot more flavour than your typical Marinara, and it was nice and light."
  • "Although only select dishes were available the choice was excellent and the food was amazing as usual."
  • "The Beef Stroganoff and the Pizza Margerita also scored top points."
  • "Food was very good and plenty of it with lots of clean plates at the end of all courses."
  • "Our food was SO delicious, and I was served gluten free pasta without a problem."
  • "The food was Devine and the atmosphere was amazing."

Cons:

  • "You hardly see a server but bizarrely you're charged 10% service charge!"
  • "Cold coffee and over sugared desserts meant that it was just too much."
  • "Turns out the food looks nothing like the way it’s presented online & the temperature and quality of the food was very disappointing."
  • "The chips were cold, chicken on the pizzas were dry and overall satisfaction wasn’t fulfilled."
  • "Food was also disgusting. Pizza was undercooked and tasted awful."
  • "My pasta was hard with little to no flavour, my friends meal was equally terrible and we had different dishes."
  • "Rubbery unseasoned calamari. Arancini balls that by the waitresses own admittance were 'from a factory'. Tasteless ravioli."

Value

Pros:

  • "£5 bottles of wine being fired at you for £22-25!"
  • "What's even more remarkable is that all of this comes at reasonable prices, making it even more appealing."
  • "The venue looks great and prices reasonable."
  • "Prices were pretty affordable as well."
  • "Two course for less than £20 is for me very good value indeed so no complaints."
  • "Great food at a fair price."
  • "We thought the prices were very good."

Thanks! Your review is awaiting moderation.