Address: The Arcadian, 70 Hurst St, Birmingham B5 4TD, United Kingdom
Phone: +441216223999
Rating: 4.1
based on 169 reviews.
Atmosphere
Pros:
"The restaurant looks nice and classy inside and out."
"On the plus side the place is extremely clean and the vanilla cheesecake was very nice."
"As soon as you step inside, you'll be greeted by a charming atmosphere that leaves a lasting impression."
"A really nice place with a fresh atmosphere."
"The place is beautifully designed, and is cozy, quite comfortable for a relaxing dinner."
"Beautiful venue, calm and peaceful but with enough of a vibe to make it enticing."
"The restaurant was full and there is such a lovely atmosphere."
Cons:
"Freezing cold when you have a lovely draft hitting the back of your neck."
"Seating was dreadful..sat next to the staffroom which men kept popping in and out of and toilet."
"Cut my arm on the bathroom due to the poster slip being down. Informed the manager he was ever so rude."
"But when we were sat outside we were forgotten about and had to go in and order."
"Absolutely zero atmosphere."
Service
Pros:
"This was a spur of the moment choice for lunch, while visiting the nearby Back to Backs. It was a great choice for food and service and we will definitely be back."
"Me and my friend had a lovely meal at Cafe Di Milano, and can I just say the food was amazing but even better was the service!"
"The service is friendly and attentive."
"The staff are friendly and very helpful, willing to advise any time."
"The waiting staff were great; charming, polite, attentive and tolerant of our demands."
"Service was excellent and fast with attentive staff nearby."
"The staff were very helpful."
Cons:
"Service is absolutely shocking."
"We were being literally rushed to eat and leave because they wanted the table back, although there were visibly lots of tables available."
"We made a complaint and the waitress was rude and immediately dismissed there was anything wrong."
"The customer service was shockingly bad."
"Sadly our pre-theatre visit was not good. Service dreadful, just not enough staff, had to ask at least 3 times for drinks, food came separately."
"The staff seemed completely unbothered and frankly rude once we were seated."
"Staff are ridiculously rude, demanding and clearly only want your money."
Food Quality
Pros:
"The food was really nice and extremely reasonably priced... if that's even a sentence nowadays."
"Their Spaghetti Marinara was amazing. It had a lot more flavour than your typical Marinara, and it was nice and light."
"Although only select dishes were available the choice was excellent and the food was amazing as usual."
"The Beef Stroganoff and the Pizza Margerita also scored top points."
"Food was very good and plenty of it with lots of clean plates at the end of all courses."
"Our food was SO delicious, and I was served gluten free pasta without a problem."
"The food was Devine and the atmosphere was amazing."
Cons:
"You hardly see a server but bizarrely you're charged 10% service charge!"
"Cold coffee and over sugared desserts meant that it was just too much."
"Turns out the food looks nothing like the way it’s presented online & the temperature and quality of the food was very disappointing."
"The chips were cold, chicken on the pizzas were dry and overall satisfaction wasn’t fulfilled."
"Food was also disgusting. Pizza was undercooked and tasted awful."
"My pasta was hard with little to no flavour, my friends meal was equally terrible and we had different dishes."
"Rubbery unseasoned calamari. Arancini balls that by the waitresses own admittance were 'from a factory'. Tasteless ravioli."
Value
Pros:
"£5 bottles of wine being fired at you for £22-25!"
"What's even more remarkable is that all of this comes at reasonable prices, making it even more appealing."
"The venue looks great and prices reasonable."
"Prices were pretty affordable as well."
"Two course for less than £20 is for me very good value indeed so no complaints."