Nickelodeon Adventure Lakeside Reviews Summary

Category: Tourist attraction Grays

Address: Thurrock Lakeside Shopping Centre, 612 The Quay, West Thurrock, Grays RM20 2AD, United Kingdom

Phone: +441708983960

Rating: 3.9
based on 253 reviews.

Attractions and Activities

Pros:

  • "The little boats, flying bikes and 4d cinema also very enjoyable."
  • "Loved the 4D cinema which was a 5 minute movie."
  • "It was the only place I could find that had a paw patrol area to play in."
  • "The Rugrats soft play area had no soft play items in it while we were there and was just empty so that was also a waste."
  • "We really enjoyed this place! There was lots to do and our youngest went crazy for all of the rides, climbing and interactive things to do."
  • "Really cool place for young kids. Loved meeting some of their TV favs. Some of the rides were enjoyable too."
  • "Fantastic and exciting entrance with friendly staff."

Cons:

  • "Downside there is only 2 rides to get on."
  • "I felt like the activities were quite basic. Could have been much more engaging."
  • "Poor! They could have done so much more with this place. Hardly any rides. The interactive parts are sooooo boring."
  • "A bit disappointing when you first get in it’s a little underwhelming but my 4 and 1 year old enjoyed it regardless."
  • "Very basic set up has the potential to be amazing but there's actually not that much there staff pleasant enough. Soft play spaced out but made up of a few components."

Staff and Customer Service

Pros:

  • "The staff here were all so friendly and welcoming, my 3 girls had the most amazing time."
  • "Customer service was excellent, as we were late for our slot, but the receptionist on the phone was very accommodating."
  • "The interactions with the staff manning the characters were all fantastic and took the time to speak to my son which made his day!"

Cons:

  • "I think most of the staff are incredibly rude, and not welcoming at all."
  • "The person who was with chase for meet and greet my daughter was so pleased to see him, and she just starts pulling him away."
  • "However some of the staff were extremely rude especially at the boat ride, very abrupt and just not a pleasant experience."
  • "Although the place is nice. Certain staff members are extremely rude."
  • "We came today the guy at the till was not friendly and had no customer service skills we could hardly hear him speaking either."

Value for Money

Pros:

  • "2 adults and 1 child £20 is worth it."
  • "Great prices, good parking availability, food connections."
  • "Nice indoor place for kids which is split into 3 themed areas... Paw Patrol, Ninja Turtles and Sponge Bob. Some fun activities including a 3D cinema which should keep the kids busy for about 2 to 3 hours."

Cons:

  • "The venue is bit expensive for basically soft play and a few characters."
  • "The size of the queue there was no way we'd see him before time ran out. Just glad we didn't pay full price because it would've been a waste of money."
  • "A bit disappointing when you first get in it’s a little underwhelming."
  • "A waste of money, rip off for a so called Nickelodeon product."

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