Hen & Chicken Reviews Summary

Category: Pub Bristol

Address: 210 North St, Southville, Bristol BS3 1JF, United Kingdom

Phone: +441179663143

Rating: 4.2
based on 137 reviews.

Staff and Service

Pros:

  • "The bar staff work extremely hard, are efficient and fast and are smiling and polite throughout."
  • "Staff are friendly, they have a reasonable menu of burgers, pizzas and chicken, and they have a good selection of beers and lager."
  • "The food was great (2 x burgers), service was quick and the staff were so friendly and smiley!"
  • "Excellent friendly waitress."
  • "Good banter with the bar staff, quick and efficient service of drinks."
  • "Staff were very friendly."
  • "The staff here were very friendly and were doing a great job of serving people as quickly as they could on a busy Saturday night."

Cons:

  • "Staff need to learn how to look and see who's been waiting the longest."
  • "Staff and management clearly overstretched."
  • "Bar staff were at best disinterested."
  • "The service was slow."
  • "Service and lack of communication really let down what could have otherwise been a 5 star review."
  • "However the service isn't even slow, there isn't any."
  • "Staff were apathetic through all of this. Really rubbish experience, would not recommend."

Food Quality

Pros:

  • "The food is good here though for sure."
  • "Nice and buzzy pub, lovely pizzas, which are better quality than the rest of the menu."
  • "Had the crumbled brownie waffle here, I highly recommend it!"
  • "Enjoyable starters, dirty fries portion small but tasty."
  • "The schnitzel and salad were very nice, and so was the roast beef."
  • "Both my friend and I had the chicken roast which was wonderful."
  • "The food was delicious, well priced and the service was friendly and attentive."

Cons:

  • "There was also an unavoidable, foul (if slightly subtle) odor."
  • "A long wait for burnt and tasteless pizza will not be returning."
  • "Gravy was thick and wall paper paste consistency."
  • "It's edible to and extent but my friend had the fish and chips and the chips were so solid it was stupid."
  • "The food was a massive disappointment. I came here for a Christmas work do and had ham hock to start which tasted like it had just come out of a tin."
  • "They gave me (a vegan) pulled pork instead of the beans I ordered."
  • "The Yorkshire pudding's crust was burnt and the roasted potatoes were hard and dry."

Atmosphere and Venue

Pros:

  • "This place is nice, with nice staff, nice seating and nice atmosphere."
  • "Fantastic place in a happening part of Bristol."
  • "Always a great night of comedy at this intimate venue."
  • "Great venue for a birthday party! I experienced great communication and response times when booking the event."
  • "The pub had a relaxed atmosphere. This was matched by the decor of wood and soft lighting."
  • "Great venue, good buzz and energy about it with small but well formed comedy club above."
  • "The venue also has a friendly and welcoming atmosphere."

Cons:

  • "Screaming children running a relay race across the place spoil the atmosphere."
  • "Pretty echoey."
  • "A strange atmosphere that is reminiscent of corporate bars in the US."
  • "Much like the Tobacco the acoustics make it difficult to hear anyone, anything and so to help us all out they wack up the sounds to drown out the sounds."
  • "The upstairs performance area badly needs a refresh, apart from the sad peeling paint, the initial odour assails your senses when you enter."
  • "Ordered and waited for food only to be told 30 mins later that the kitchen was shut."
  • "The pizzas didn't come for over an hour with no word in-between - no update."

Price and Value

Pros:

  • "Love this place, really reasonable food which doesn't take long to get to your table, drinks are a little on the high side but not out of sync for north street so not really a massive shock, really friendly staff, lovely outside space to the side and rear."
  • "Nice selection of beers at reasonable prices."
  • "Good range of Pizzas and reasonably priced @ between 7 and £10."
  • "Every weekend they offer such a reasonably priced evening of entertainment."
  • "The drinks are reasonably priced."
  • "25% discount on pizzas on Mondays and they are really, really nice!"
  • "The food here is really great and at a reasonable price."

Cons:

  • "More recently I paid £9 for a Burger on it's own and £3 for chips which for anyone who isn't a toff from London is an absolute joke."
  • "Fine during the Eat Out to Help Out promotion, but it would be a rip off at full price."
  • "£15.50 for a roast of such poor quality is not fair to the customer."
  • "The burger was quite dry and the very sweet relish that went with it didn't improve things any."
  • "The Yorkshire was flat and stodgy."
  • "No idea why it took so long for them to tell us."
  • "The quality of the food has dropped off of late."

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