Bell & Bottle Reviews Summary

Food Quality

Pros:

• "The food has greatly improved. It was delicious and there was nothing to complain about."
• "Food was great and good value for money."
• "Food again was brilliant."
• "Been to the 3lights in Fleetwood in January food and service was brilliant."
• "The meals were amazing and had clean plates all round."
• "The food was nice, hot and fresh."
• "The food was lovely, freshly cooked and very tasty."

Cons:

• "The meat on the mixed grill didn’t taste right, the meat tasted bitter and tangy."
• "Chicken burger was dry and steak was very fatty."
• "Very disappointed with the food, not worth what we paid."
• "The vegetarian tart was burnt and inedible."
• "Meats were very fatty no roast potatoes no carrots no cauliflower only peas sloppy mash not hot only warm."
• "Food was poor, no steak or fish, just burgers, microwave mash was over cooked, food was mushy."
• "The food was very poor quality. My son had chicken that was barely warm, my wife a veggie burger that was inedible."

Service

Pros:

• "Service from the staff was very pleasant and attentive."
• "Service was excellent, the waiter (tall, dark hair and glasses) was very attentive."
• "The staff were really friendly. Laurenne served us. She was so friendly, she knew her menu and gave great advice."
• "Thank you Kayla for making my visit so pleasurable."
• "Service was excellent."
• "Fantastic, pleasant service, with a smile & a chat."
• "The staff who waited on us were happy, pleasant and efficient."

Cons:

• "All ordering is now done at the bar, which seems to have created quite a soulless atmosphere."
• "Told the waiter she didn’t have a care in the world she very rude."
• "We had to wait 1,half hours for a table and then three quarters of an hour for food."
• "No staff checked to see how food was after bring it we left straight after eating."
• "Sat down and nobody served us so went to the bar, was told 25 mins for food. 45 mins later our food arrived."
• "Sat at table for over 15 min and did not get any service or attention."
• "The staff were very friendly, but the service was extremely slow - even though there were not many customers."

Value for Money

Pros:

• "Prices are competitive and food is fairly standard pub food but plenty of choice and never had a bad meal."
• "Nice place with a big selection of 2 for 1 mains."
• "Marstons pub 2 for 1 on mains."
• "The prices are good."
• "It was only £7 for 2 bottles of cider too which was amazing value."
• "Good menu and 2 for 1 makes it a good deal."
• "Went for a sunday carvery and can't complain £18 for two for one including two cokes."

Cons:

• "Simply put, overpriced compared to our usual norm."
• "Prices for 2 for 1 offer have rocketed 18.99 for fish and chips is obscene!"
• "Food was not the best due to not hot."
• "Very disappointed in the starter, for £10 2 ribs and 3 little chicken wings seemed very sparing."
• "Had a carvary today, a child's plate worked out more expensive than a standard plate at £8.10."
• "Nice place nice staff but expensive £13 for a Sunday roast which was not a big portion."
• "All in all not Worth 40quid for 3 carvaries."

Atmosphere

Pros:

• "Pub is warm and cosy even though it's been given a facelift."
• "Pub was really clean, nice atmosphere and service was great."
• "The staff are very friendly and and always very cheerful which gives the place a lovely atmosphere."
• "The atmosphere was very relaxed and quiet, suitable for couples and families, a respectable venue."
• "Comfortable, bright and clean pub. Nice music, not too loud and intrusive."
• "Overall this is a great establishment, competitively priced, offering food of the highest quality."
• "We enjoyed visiting the pub and will definitely return."

Cons:

• "Look forward to managers REPLY ........ I won't hold my breath."
• "We were disturbed by a quiz that was going on."
• "The decor was OK but paint was peeling off walls."
• "It's such a big pub/restaurant and there wasn't many in, people just can't afford to eat out now."
• "Called in on a Saturday night, deathly quiet."
• "Dirty place."
• "The chairs were dirty and unpleasant."

Management

Pros:

• "Calvin the assistant manager is terrific."
• "The manager who apologised for the delay and advised something would be sorted out on the bill."
• "We visited on Friday evening and were greeted by one of the managers Matt. The whole night was great."
• "Manager ok."
• "Thank you for making eating out such an enjoyable event Jack."
• "Arrived at the bell and bottle and was shown to the table."
• "Absolutely fantastic service from all the staff at The Bell & Bottle."

Cons:

• "The manager telling the staff off in front of their customers which in my eyes is bang out of order."
• "No apology from the miserable manager."
• "We live in the village it is placed, and won't be going back."
• "Terrible new management."
• "Will never visit again."
• "Manager didn’t even come to our table to apologise."
• "We will definitely NOT be returning again very very disgusted."