Passage House Inn Reviews Summary

Category: Pub Newton Abbot

Address: Kingsteignton, Newton Abbot, TQ12 3QH, United Kingdom

Phone: +441626353243

Rating: 4.2
based on 190 reviews.

Service

Pros:

  • "The service we had was top class, all the girls are a credit to the establishment."
  • "Service is great, views are stunning and the restaurant is absolutely brilliant."
  • "Friendly staff and delicious well presented food."
  • "We were greeted by a very friendly and welcoming lady."
  • "Staff are polite and engaging."
  • "The staff are amazing, very welcoming, cheerful, helpful and efficient."
  • "Great service from the waitresses who were extremely busy but still smiling."
  • "Very pleasant and the food was well presented and very good."

Cons:

  • "Only problem is they stop serving lunch at a very early time which meant we couldn't actually order any food."
  • "Service could be better as I was waiting at an empty bar for a long time before being served."
  • "Service was poor being as it wasn't particularly busy when we arrived."
  • "Service was practically non existent. Won't be going there again."
  • "Waited 20 minutes for a menu then 49 minutes for the meal."
  • "Poor service. Booked on phone and asked if I had to prebook Christmas menu was told no just order on night. Turned up and was told we had to pre book Christmas menu."
  • "The service was not good - the mains came out -5 minutes later still no veg that goes with pies- asked for veg again - still no veg."
  • "Unfortunately possibly the worst carvery around, food was so bland."

Location & Atmosphere

Pros:

  • "Picturesque pub on the riverside."
  • "Nice pub. Lovely surroundings."
  • "A lovely old inn situated in a very scenic part of Devon."
  • "Lovely scenic area with a lovely restaurant below."
  • "Large car park with tables outside by the river."
  • "A lovely establishment to visit any time of the day either by car or passing by on foot....down by the river sat outside if you prefer, plenty of benches outside...peaceful."
  • "Beautiful location, traditional cosy pub vibes, very friendly and welcoming staff."
  • "Nice location by the river Teign. Friendly staff, good food."

Cons:

  • "It's situation is fantastic, right next to the river. It was lovely watching the tide come in, and for twitchers, waterbirds can be glimpsed. Unfortunately, 'progress' means it's not so isolated anymore, Kingsteignton now surrounds it."
  • "Nice Riverside location. Unfortunately on a busy Sunday, much of the menu had been decimated. No carvery. The food we did get was not the best, obviously reheated."
  • "Such a peaceful location to go for some food after a spot of bird watching at the nearby Stover country park as you can continue to bird spot whilst relaxing with your meal."
  • "It’s quite a nice location if you ignore the noisy A road, but it’s a pretty tired place that needs updating."

Food Quality

Pros:

  • "The monkfish, lasagne, home made burger with bacon and the chips were all top notch. As were the amazing onion rings."
  • "The home made pie was really meaty and the fish and chips were excellent."
  • "We both opted for the pie of the day which was absolutely delicious."
  • "Food was nicely prepared and tasty."
  • "Food lovely, and menu covers most aspects of choice (options of fish, meat, chicken, vegi etc), great pace about the service."
  • "We had 3 carveries and 1 seabass fishcakes. The carvery was one of the best I've had for a long time."
  • "Great food, great service from the waitresses who were extremely busy but still smiling."
  • "Well impressed! Great gluten free menu!! Food was delicious, good size portions and reasonably priced."

Cons:

  • "The gnocchi was overcooked and swimming in something that looked and tasted like canned tomato soup."
  • "Carvery and pie meal was dry and disappointing. Food obviously had been there all day( we went about 6pm)."
  • "The fish of the day was cremated and served with very dry peas."
  • "A long wait.....Passage house burger came without coleslaw and no one said anything. The fish of the day was cremated and served with very dry peas."
  • "Served with spoiled coleslaw. Salad leaves are mix with rotten leaves."
  • "Very overpriced for what they had to offer. The carvery was vegetables only which you added to your choice off the menu."
  • "Had the steak, it was just about the toughest, most stringy piece of meat I've ever had."
  • "The food was nice and staff made a lot of effort keeping tables clean and sanitised. The same cannot be said for the toilet however."

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