Address: Back Ln, Shustoke, Birmingham B46 2AN, United Kingdom
Phone: +441675481557
Rating: 4.5
based on 130 reviews.
Service
Pros:
"the staff were so helpful even though it was close to the time limit for lunch."
"Overall, a brilliant experience and everyone in our party had a brilliant night!"
"The service is excellent and staff are friendly and attentive."
"The waitress we had was lovely and helpful after we complained!"
"Service amazing"
"The staff were all very welcoming and friendly, prices very reasonable and venue was just stunning and beautifully decorated and clean."
"Lovely friendly attentive staff nothing too much trouble."
Cons:
"Been a few times, it's not great, they make a lot of mistakes and take a long time to serve the food."
"Service was really slow."
"Booked a pre festive dinners unfortunately came down with covid phoned to explain to cancel our booking spoke to a young lady as we paid £25 in deposits I asked due to our situation would we be reimbursed our deposit she said she would have a word with her manager and ring me back but she never did."
"All I can say, how hard is it to make a sandwich, sandwiches not recommended. Staff dint seem bothered, when took our full plates."
"Overall we would never come here again, worst Sunday lunch we have ever had."
"I was surprised by how long the food took to come (ordered at 7.15 food arrived 08.45pm)."
"The wait staff were possibly new because they couldn't answer basic questions about the menu."
Food Quality
Pros:
"food is good."
"Steak was great."
"Really good food and served with a big smile."
"Great menu choices and food is lovely."
"We had a wonderful meal."
"Had a wonderful time in a Pod with the family. Meal was great food delicious and with Bluetooth in the pod we played all our own music through the system it was a great evening enjoyed by all."
"Good Guinness."
Cons:
"Only real negative, no WiFi."
"This was supermarket canteen food at best.. hospital food at a push."
"We ordered the rib eye steak. The steak was absolutely yummy, the chunky chips however, were undercooked which slightly spoiled the meal."
"The pods are an additional cost and rather than feeling like you had a nice private dining space it often felt like a dining space that stretched the staff too far."
"starters (bread mushrooms) over priced for what was frozen to fried within an inch if its life, no presentation and no garnish."
"The meat was pressed meat wouldn’t even feed it to my dogs, the veg was watery, we paid an extra 50p for Yorkshire puddings which was frozen."
"Food I'm sorry to say was awful, lamb shoulder inedible giant lump of fat, lamb chops dry."
Ambiance and Location
Pros:
"It is a quaint little pub with a nice atmosphere in a great rural location opposite the reservoir."
"Visited The Plough, Shustoke for the second time earlier this year, we were not disappointed."
"Having been here many times, it has always been a pleasure to dine and to drink."
"Lovely little country pub. Really good food. Classic pub menu at a very good price."
"I just love it here in the middle of the Shustoke village gets really busy like the addition of the pods outside."
"The Plough is a welcoming pub, its location opposite Shustoke reservoir means it is a good resting place after a brisk walk round the reservoir."
"This is a lovely country style pub."
Cons:
"The car park is a small one at the back of the pub."
"The pods are an additional cost and rather than feeling like you had a nice private dining space it often felt like a dining space that stretched the staff too far."
"Had children been around it would have been a bit awkward."
"Parking is a bit of a ball ache sometimes but that goes with the territory."
"Stopped here while on a bike ride, got asked to move my bike several times which wasn't in anybodies way by people using pod's."
"Only thing to note was Sean Underwood's presence which unfortunately ruined it for me."
"We went to have a bit to eat and a drink when i went to the bar i got the drinks and i ask are you doing food NO finished at 15.00 and it was 10 past 3 and food was coming out the kitchen so we had to go somewhere else sorry plough."
Value
Pros:
"Prices are spot on, and very fair."
"Enjoyed Sunday roast dinner and a pud. There's a seniors' price on the menu of £7.70 for two courses. Very good value."
"good value for money definitely worth a visit"
"Prices are reasonable."
"the service was good food was great good value for money definitely worth a visit"
"Prices are very reasonable for the level of service provided."
"Fantastic pub good home made food lunch and evening food of high quality at a reasonable price."
Cons:
"Prices have gone up 50p since the menu was printed."
"The wifi was dreadful to get music in the pod."
"The meals were hot and very good."
"Times are hard I know but I didn’t intend on buying her turkey for Christmas."
"Not sure about the roasties as they had an odd sweet taste to them."
"the dirty oil smell from the kitchen was really off putting."
"Standard gastro-pub-lunch faire, good steak and ale pie, nice beer... Did spoil it somewhat by serving instant coffee."