Address: Ullacombe Farm, Haytor Rd., Bovey Tracey, Newton Abbot TQ13 9LL, United Kingdom
Phone: +441364661341
Rating: 4.6
based on 235 reviews.
Staff and Service
Pros:
"All the staff were friendly and helpful."
"Staff are lovely, even when putting up with irritable customers."
"Always a lovely experience with friendly staff."
"The staff were still smiling, helpful and behaved as if nothing was too much trouble, despite being rushed off their feet."
"Lovely atmosphere and lovely waitresses."
"Friendly staff always on hand to assist."
"Staff very friendly and accommodating."
Cons:
"Inside was empty but no room! I explained I had bad hay fever. Wasn’t interested."
"Sadly the waitress spilled the coffee over my friend and we were offered no compensation for this."
"Really disappointing and bizarre service!"
"The wait for it took 40 minutes and we had finished our drinks before food arrived."
"Very poor service, ordered cream tea for 2, cream tea arrived long after the drinks so ordered second pot of tea, never arrived."
"Tea and coffee tepid."
"We got told we wasn't allowed to order anything as we didn't book."
Food Quality
Pros:
"The food was amazing and portion sizes were generous."
"You can't get better food for the price anywhere on the moor."
"Food superbly cooked."
"Food is excellent! Large portions. Very tasty."
"The breakfast was very tasty and filling."
"Food looks and tastes lovely (great sausages and bacon)."
"The food was amazing - all locally sourced food and tasted amazing."
Cons:
"The mushrooms and sauted potatoes were lukewarm at best, and the toast was only given a brief introduction to the toaster."
"Cheese on sandwiches tasteless."
"Unfortunately did not rate sausages but otherwise breakfast was lovely and also very hot."
"Mushrooms tinned and whole so not much taste and sandwich fell apart difficult to eat."
"The food today wasn't good. I had ham, egg and chips... the chips had clearly been cooked in oil past its best."
"This Cafe used to serve amazing fresh local food cooked to perfection... we were all served overcooked food including potatoes that were so hard they were inedible."
"Lasagna was diabolical! Nearly 1 sheet of hard lasagna, and few micro pieces of 'meat'."
Facilities and Environment
Pros:
"A fairly welcoming environment."
"Stunning location very cosy indoor cafe and lots of seating outside."
"Set in Dartmoor, one of the most beautiful places in the world."
"This is a lovely venue, great for families."
"Very cosy atmosphere, although a big room."
"Lovely farm shop to look around and buy local products."
"Nice space for kids to play (slide, swing, tractors, playhouse and ride on tractor barn)."
Cons:
"It gets very busy, so worth booking if you want a table inside."
"Not a great deal of produce on sale. A nice place for families, there seem to be plenty of children's activities, but the cafe was extremely busy."
"Did not eat in the cafe but the farm shop was pricey."
"Can get very busy, would advise booking if you want to sit inside."
"It's hidden away, beautifully decorated."
"Booking strongly advised, you won't get a table if you just turn up."
"Despite ringing ahead to check if the cafe was open and tables were available, we were turned away at the door."
Accessibility and Convenience
Pros:
"There are about 5 disabled parking spaces close to the front of the main cafe with level access."
"Great location by Dartmoor. Easy access from Bovey Tracey."
"They are dog friendly in the shop/cafe which is great and they have free treats for the dogs too."
"Dogs welcome."
"The front door access is quite steep and can be a bit slippery so if you have a wheelchair I would recommend entering via the exit door to the left as that's totally level."
"Didn't have to book, just turned up on the off chance with our dog."
"Dog friendly, so an immediate 5 star for me."
Cons:
"You have to book."
"We were greeted at the door and told that they were fully booked for the rest of the evening."
"There was also an elderly couple who turned up for a cup of coffee but they wouldn't serve they because they didn't book, even though the cafe was empty."
"We didn't go in the cafe as had to book tables which we didn't know."
"Drove over 60 miles round trip to visit, only to be told that we needed book for the restaurant."
"It's pretty much essential to book online weeks before you want to go."
"We got told we wasn't allowed to order anything as we didn't book."
Value and Pricing
Pros:
"The food was really good, reasonably priced and great service."
"The butcher and shop has the very best of Devonshire produce."
"Visited here for afternoon tea it was tasty, filling and at a great price."
"At £7.99 which included tea and toast, the value for money was exceptional."
"Food is absolutely fantastic, great value for money."
"Lovely food (burger is amazing) big portions, great prices."
"The afternoon tea is an absolute bargain."
Cons:
"Thought the £15.00 entry fee for 2 was expensive."
"Food was nice but I do feel a bit pricey £30 for 3 meals and water."
"The Cafe was way too expensive, as was the shop."
"I asked if cappuccino was available for a drink and was told yes. On receipt I noticed there was a charge of £2.95. This was fine but I was not told this."
"However, the chef smirking at us through the window when we were leaving did not endear us to returning any time soon..."
"It would've been 5 stars if it hadn't been for the grumpy lady in the shop who actually managed to completely ruin what had been a wonderful 3 hour birthday breakfast."
"The food took nearly an hour to come and when it got here the amount of salad served with our meals was ridiculous!"