"Fresh, bright and clean cafe serving breakfast and light lunch."
"Staff were friendly and helpful. Entire place was clean and there was a lovely atmosphere."
"Love the grassed area and the pond and we were lucky enough to see some ducklings during our visit."
"Very spacious car park with Tesla and electric charging points."
"Welcoming and always clean this is a haven for anyone, especially those of us who have to regularly slog up and down the M6."
"Stopped here on route back from Scotland as we always do. We always find the toilets clean and tidy."
Cons:
"Food was mediocre and expensive! Seating and dining area were not clean."
"We didn't get a lot of time to look at the menu without being asked what we wanted and with 2 young kids too it felt very rushed."
"THE SERVICE SYSTEM IS QUITE POOR. YOU GET YOUR HOT MEAL AND THEN HAVE TO JOIN THE QUEUE TO PAY."
"One woman serving hot drinks had no mask and kept running her fingers through her hair and not sanitizing between customers."
"They had also closed most of the seating shoehorning everyone into the less comfortable area and didn't seem to be bothering clearing tables."
"Beautiful place but so busy we couldn't even find a plate for the cake we were hoping to have with a coffee."
"Only bad experience was stopping on a Sunday evening (just after 7pm). Minimal food available and serving staff clearly had better places to be."
Food Quality & Options
Pros:
"This is the best farm shop I have visited, all local, quality products from the lakes, well laid out, lots to see and do, much more choice than the southbound one."
"Food in food hall/ dining area looked really tasty and good."
"An excellent service station worth planning your journey around."
"Loads of local cheeses, tasteful souvenirs, kitchen equipment, magazines and tourist info."
"Very good quality food and very interesting shop where you can finally some unexpected flavor mix."
"Brilliant farm shop, with a butchers, cake counter, and many other gorgeous treats."
"Good homecooked food and a very pleasant atmosphere."
Cons:
"A small piece of lasagna a few chips and a can of fizzy water £10.95. Absolute rip off."
"The food was just chucked on the plate, absolutely no care and for a 7 piece breakfast, tea and orange was over £14.00."
"Had fish and chips which cost £10.95 and a pot of green tea for £2.35. Biggest waste of money ever!"
"Little bit expensive but worth the money for the potion size and the quality."
"Having been to another farm shop services before and being absolutely blown away, I was salivating as we came off the motorway having been on the road for hours, specifically planning our journey around a 'farm shop stop'. Sadly, being late in the evening the hot food selection was poor, the portions meagre, the quality average and for the price, just a massive let down."
"Lovely little motorway services station... but food was awful. 11.30 and they're selling sausage tomatoes and mushrooms as breakfast no eggs left tomatoes raw."
"Pies..3 for £6.50: basically paid this for the pork and apple pie. The other two (a curry & a black pudding versions of) were awful."
Service & Staff
Pros:
"The staff are friendly."
"Love this place!!! The best services I've ever visited."
"Staff friendly and smiley even at 8pm on a Sunday after a long weekend."
"The folks behind the meat and cheese counters are very helpful."
"Friendly staff and fast service."
"The staff are lovely & friendly!"
"Staff are delightful really helpful and friendly."
Cons:
"One star for a very un friendly staff member at the shop wish I had got her name so I could complain."
"Absolutely pathetic. I’m gutted that I’ve to give at least 1 star (this place doesn’t deserve that)."
"I had travelled from Teesside to visit but won't be calling in again."
"The coffee was bitter and the food was expensive."
"For so called community run store, I wonder which local pockets are being lined by huge prices."
"Young boy serving wasn't giving equal portions. The eggs were solid."
"Poor customer service off male on the till who flung the change onto both mine & my friend's tray as he was busy!!"
Value for Money
Pros:
"Yes you pay a little more but its worth it for the quality."
"Best service station in the UK."
"It is a bit pricey but you pay for what you get."
"Not cheap but worth every penny."
"Felt very good value for money."
"QUALITY PRODUCTS at a GOOD FAIR PRICE."
"Good food....no more expensive to that of a 'corporate' services."
Cons:
"Food was mediocre and expensive! Seating and dining area were not clean."
"A small piece of lasagna a few chips and a can of fizzy water £10.95. Absolute rip off."
"Had fish and chips which cost £10.95 and a pot of green tea for £2.35. Biggest waste of money ever!"
"Disappointed. Bought Stinking Bishop cheese last year. Wasted £8+, it was stale."
"not happy at all i dont know how the place got 4,5 stars??"
"The coffee was bitter and the food was expensive."
"I wouldn't say it supplies the best motorway food it is better than most just !! But the pricing is through the roof."