Sushi Eatery Reviews Summary

Food Quality

Pros:

• "The sushi is good quality and excellent value."
• "All you can eat sushi/sashimi, etc, amazing!"
• "The food quality is absolutely amazing, and the variety they offer, including hot dishes, is simply outstanding."
• "Everything was made fresh to order, my family particularly enjoyed the salmon and tuna sashimi."
• "The ingredients were surprisingly fresh, especially the Salmon sashimi which was delicious."
• "All dishes were fresh and well prepared."
• "The food is very fresh, healthy, very tasty and reasonably priced."

Cons:

• "The food was bland and unseasoned."
• "When the food came it didn’t taste of much."
• "The fried stuff (tempura) is heavy in batter, the fried tofu was as hard as a rock!!"
• "The warm dishes are below average, tastes very diluted."
• "Quality of the food has dropped with very limited choices."
• "Food wasn’t even that great not worth the entry price."
• "The sushi rolls are premade and cut to order so the seaweed loses the crispness."

Service

Pros:

• "You can see the sushi being made by the chefs and the service is super quick."
• "Very friendly staff, efficient service and great tasting food."
• "Service is quick and polite."
• "The staff is super friendly and quick with the orders."
• "The customer service was great, and food arrived promptly."
• "Staff were fast and accommodating."
• "Service is pretty quick which is nice."

Cons:

• "The male waiter is not enthusiastic. Give me a cold welcome."
• "The guy at the door was rude and not very helpful/welcoming."
• "However, the service is a little bit unfriendly and they don't follow the coronavirus restrictions, they put another couple in the same table."
• "The only thing that I noticed is that not all the staffs are welcoming, some are not friendly."
• "Staff were rude. When I went downstairs, the atmosphere and environment were utterly wired, and it was very smelly as well."
• "Staff are very rude is like they don’t care about customers."
• "The staff were very rude, made us feel really uncomfortable."

Value for Money

Pros:

• "Well priced, decent quality and plenty of selection. Less than £20 for all you can eat!"
• "Really value for money all you can eat sushi. You can choose between several dishes for 20£ each."
• "Their 'All you can eat' option is brilliant value and although you can only order the hot menu once, the cold menu can be altered each time around."
• "All you can eat menu with a very competitive price."
• "For more or less £20 per person, it’s extremely good value for money."
• "It is an amazing deal, especially the less people you are because if you are 2 or 4 it doesn't matter you still get to order 6 times."
• "For £25 per person it is definitely worth it."

Cons:

• "Pretty expensive for not such good quality of sushi as well."
• "Very disappointing for an all you can sushi place."
• "The only downside is that there weren't a lot of choices in the all you can eat menu 😂"
• "However the price has been getting higher and higher, before lockdown, it was £20 without a service charge if I remember right, now it’s near £25 plus service charge."
• "Total cost for 2 to dine and 1 can of coke was £45.00+- complete rip off."
• "So after £26-odd not only was I still hungry, I was more upset with wasting that amount of money on little food and had to grab something else afterwards when it was intended to be a small treat for myself."
• "Prices at around £20-21 with 10% service charge. Also an 1.5 hour time limit. Staff are annoyed all time and unfriendly."

Atmosphere & Seating

Pros:

• "Great place with a great atmosphere."
• "Nice place to enjoy fresh fish and talk to friends, staff are nice too."
• "The atmosphere & ambience downstairs is subtle, simple."
• "The restaurant has a modern and stylish interior, with a large open kitchen where you can watch the chefs preparing the sushi."
• "Honestly a hidden gem in London!"
• "The atmosphere was great, especially if you're eating downstairs."
• "It was a cozy restaurant with unique sitting which we enjoyed."

Cons:

• "YES, YOU ARE SHARING TABLE EVEN UNDER COVID."
• "Seating was strange as the tables are sunken into the floor making it hard for people with disabilities to dine."
• "A very small sushi restaurant and most seats located in basement, good atmosphere with low music playing in the background. However, NO social distance at all."
• "The seating is a little awkward. You have two groups sitting on the same table with no barrier between."
• "The seating space is very tight and not very comfortable to the back. You rarely have space to put your coat/jacket."
• "The downstairs area is not very pleasant nor comfortable, and it is cramped."
• "Inside you have to share the table with other people because it’s packed during the weekend."

Payment & Policies

Pros:

• "They used to accept only cash, but now they’re also accepting card."
• "Also, they only used to accept cash earlier but now they do accept CARD PAYMENTS."
• "We liked that they serve hot green tea from an original Japanese teapot!"
• "You can order as much as you want (unlimited sushi buffet) for £20 only! That's cheap considering its London."
• "The food at this place is absolutely good."
• "Food was great and really good value, atmosphere was amazing and the tables downstairs are really cool."
• "The food is very fresh, healthy, very tasty and reasonably priced."

Cons:

• "Complicated menu with rules as to what you can and can’t do."
• "Some items can only be ordered once."
• "You can’t pay card and they don’t even say why."
• "They don't accept card payments in 2023, bit suspicious in my opinion."
• "It’s CASH only!"
• "The only thing you need to beware of is that they include the tips into the bills, and there is a penalty for not finishing your food."
• "They will add £5 penalties per person if you leave anything in your plates but they never notice you!!!"