"The care and advice I receive from Suzanne is exemplary."
"The treatment from Andy and also Chris has been amazing and given me quality of life back without the need for medication."
"Every member of staff go above and beyond. So caring and friendly."
"The staff are helpful, polite and friendly."
"The whole team is so friendly and welcoming."
"All staff members are so welcoming and friendly."
"All the staff are helpful and supportive."
Cons:
"Was told had to pay for cancellation even though cancelled appointments well in advance."
"Couldn't understand the logic behind this so stopped going."
"Too rigid rules and no sympathy towards my predicament of bereavement."
"I had to cancel my regular massage due to bookings times and dates not suitable."
"I contacted reception to make a cancellation and was told that the massage lady would give me a call for a chat, however no call received, very poor customer service."
Treatment Effectiveness
Pros:
"After a few visits I have less pain, more mobility & just feel so much better."
"After a number of sessions, I’ve had a massive improvement in my symptoms."
"The pain eased at each visit and now, four weeks on, I am able to sleep better and I am building up my fitness again."
"Started regular sessions with zac and back to full fitness within weeks...completely pain free."
"Within a few weeks, my back issues began to ease and I have been pain free for a few years."
"Improvement following treatments for a frozen shoulder has been remarkable."
"The pain that I had been in for months, was eliminated after just one session of treatment."
Cons:
"Sadly my issues were too complex for chiro treatment, but the pain was managed the best with the weekly appointments."
Facility and Environment
Pros:
"The clinic itself is a lovely fresh clean space."
"It's a lovely environment - clean, spacious and doesn't have that clinical feeling which may put some people off."
"A lovely bright and airy building with good clean facilities, toilet & water vending machine."
"The clinic is beautiful; state of the art and spotless."
"I am always looked after at the clean, modern, calm and helpful ‘Stoke Chiro Spinal Health Centre’!"
Cons:
"The car-park is a bit of a squeeze, but a small price to pay."