The Lovely Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "Dr Kishan to manage my treatment using a functional approach."
• "Dr. Thomas was highly professional from start to finish."
• "Dr Sarah Tonks is truly outstanding at what she does."
• "Dr Kishan Raichura is a brilliant doctor and I had amazing results with the skin treatment he provided recently."
• "Dr Sarah Tonks is both personable and professional."
• "Dr Sarah Tonks is a great and highly credible professional, who performs with high quality and delivers great results."
• "Dr. Kishan at The Lovely Clinic is extremely knowledgeable and knows how to deliver personalized medicine."

Cons:

• "Dear Sarah, I wish I could call you Dr. but you just didn’t act like one!"
• "I do not recommend Sarah Tonk in any way only in case you want to get botched !"
• "Unfortunately, I felt the appointment was rushed."
• "An evaluation should have been offered post treatment."
• "I would not return to Dr Tonks for treatment."
• "Granuloma on my chin after infection occurred post treatment’ , migration of botox on the forehead and many more health issues you created!"
• "I have been suffering for months now and taken antibiotics that GP prescribed, also, I had to see a therapist in order to be able to cope with social embarrassment after ‘treatment’."

Customer Service and Care

Pros:

• "The team was warm, professional and did everything possible to make my treatment as painless as possible."
• "The team was available at all times and was very helpful and made me feel at ease."
• "Great communication from the Front of House team, who are friendly and efficient."
• "The whole team at the clinic are great - always getting back to emails, discussing treatments with me when I'm booking them, super friendly when you are actually there."
• "Also, Dani, the receptionist, was very kind and helpful! She’s so lovely."
• "I always feel very at ease when I have had a procedure at the lovely clinic."
• "I highly recommend Dr Tonks and her team at the Lovely Clinic, I’ve received exceptional customer service with a professional and personal approach."

Cons:

• "I could not get a follow up for evaluation, as ‘not needed’, to evaluate after 2/3weeks."
• "I did not feel I could call the clinic for advice."
• "I was left in a lot of pain for up to 3 days, which is ‘normal’."
• "I feel I now need to seek another clinic to adjust the results given by this clinic."

Treatment Experience and Results

Pros:

• "I am thrilled with my subtle yet effective changes and I feel more confident than ever before."
• "I am absolutely thrilled with the results and will now have Sarah on speed dial in my contacts."
• "The results were fantastic. Natural, how I wanted it."
• "The treatment was a life changing success."
• "I barely felt any of it! The results were phenomenal."
• "Both treatments have made a huge difference in the overall look."
• "The result is really natural and keep getting better every day."

Cons:

• "I feel I could have had ice prior treatment."
• "Very average results and so natural, that there IS no difference!"
• "I feel I now need to seek another clinic to adjust the results given by this clinic."