The Cholmondeley Arms Reviews Summary

Food Quality

Pros:

• "The food was excellent."
• "Awesome food presentation."
• "The food was delicious and cooked to perfection."
• "The food was delicious; the best mushroom risotto I have eaten out."
• "Food is very good indeed, a bit on the expensive side - but worth it."
• "The food, staff & atmosphere is incredible."
• "The food is amazing! We had a great veggie pie and a good breakfast too."

Cons:

• "Food was bland and not as described on the menu."
• "She had the lambs liver.... too thick and cooked too long, very tough."
• "It tasted like the mushy peas were from a tin and microwaved."
• "Steak was terrible, fatty and off putting."
• "The pastry on the steak and kidney pie was like concrete, very thick and very dry."
• "The beef Was cut so thick and cooked rare... the roast potatoes were uncooked and hard and the Yorkshire pud was as hard as concrete."
• "The food itself was just about OK but nothing special (under cooked batter on fish and wet flat-bread)."

Service

Pros:

• "Service is always friendly and helpful and the ambiance relaxed and welcoming."
• "Staff very friendly and helpful."
• "We were looked after by Alice who made sure that we had everything we needed. She was friendly and attentive and made us feel really welcome."
• "The service is excellent and the food superb."
• "The staff are lovely and the food is even better."
• "The staff were very welcoming."
• "Staff were really helpful and accommodating."

Cons:

• "The service was beyond poor. We waited for 15 minutes before anyone even came over to take our order."
• "Service was terrible. Very slow. Dirty plates not removed. 1.5 hours between courses."
• "Service - could have been more attentive we kept having to ask for service."
• "Just didn't feel looked very after by the staff."
• "No clear sign of management and all the staff looks miserable and angry."
• "The service was almost non-existent, both when I called for information and during lunch."
• "The service was hit and miss, the staff were very pleasant but would come in waves."

Ambience & Decor

Pros:

• "The pub itself was really unusual with lovely old school relics"
• "The pub itself was fabulous... Loved the decor and ambience."
• "Great ambience. Good beer selection."
• "It was very busy with a good vibe atmosphere, the inside space is impressive with the tall vaulted ceiling and the pub restaurant fit's in to the space perfectly."
• "The inside is brilliant, love the original wooden floor and the bar area."
• "A pub building full of character."
• "The decor is warm and welcoming with some lovely displays and little nooks to get cozy in."