Needoo Grill Reviews Summary

Food Quality

Pros:

• "Killer lamb chops and skewers."
• "The best indian food ive ever tasted."
• "All dishes were incredible but the dry meat dish was outstanding."
• "The mango Lassie was probably the best mango Lassie I’ve ever tasted in my life."
• "The food here is great. Must have dishes: lamb chops + dry meat."
• "The Lamb Jalfrezi was the highlight, tender meat, and great curry sauce, was less spicy then I expected."
• "The butter chicken was INCREDIBLE. Proper butter chicken curry, like what you get in Indian restaurants in India."

Cons:

• "The biryani was middle of the road, nothing special."
• "The food here is very disappointing... The kebabs were fine but some of the chops and chicken tikka were rubbery and not tender."
• "Quality is lost completely... everything was way too spicy and we couldn't eat."
• "The rice was too salty the meat was dry and almost tasteless."
• "Food arrived cold and bread wasn't fresh."
• "The curry and sauce were oily! you can see the food is floating in oil!!"
• "Absolutely pathetic taste of food."

Service

Pros:

• "The staff was very friendly and welcoming, which added to the overall experience."
• "Superb! Great customer service and friendly waiters."
• "Customer service is great and the staff make an effort to look after you and go above and beyond."
• "Staff are amazing, very friendly and do engage with the customers."
• "Service always a dream."
• "Great customer service. There is always somebody to help."
• "The service was absolutely exceptional."

Cons:

• "The conveniences could do with a frequent clean, say once an hour, rather than what seems to be once a day which renders it unusable by any customer with even an ounce of hygiene practice."
• "Service is poor, waited a lifetime for just a naan bread."
• "The staff here are terrible. The waiters are young boys who fight one another around tables!"
• "Staff was confused, rude, and not helpful."
• "Waiter was very rude and argumentative, manager didn't show up in the table."
• "They didn't bother to take our order."
• "Service is friendly but things like when to bring out certain dishes are pretty much guaranteed to be ignored."

Price

Pros:

• "Between £10 to £20 per person especially when in groups even cheaper."
• "The food was very good and reasonably priced."
• "It was good value for a mixed grill £12.99 and you certainly get a bang for your buck in relation to the portion."
• "Two of us ate with starters and mains and dessert for around £30! Great value for money."
• "Prices are very reasonable and good value for money all round."
• "The cost of the food is also extremely reasonable."
• "Great value for money, hence the rating."

Cons:

• "Prices are overpriced for your typical Indian food, food was decent at best."
• "Everything over priced and it's not even worth it."
• "Quite expensive for the quality of food you get."
• "Prices has gone up out of proportion as compare to other restaurants but no improvement in quality and quantities further reduced, mutton not fresh."
• "They add 12.5 % service charge on your bill!"
• "Very expensive, and they charge 3.50 for a small 300ml Coke in a glass bottle, they also do not serve tap water."
• "All items very expensive, chips cost £3.95."

Ambiance

Pros:

• "The interior hasn’t changed in the last 6-7 years."
• "Manager Naveed & Umar always look after us, Stay Blessed Guys."
• "But it's a fun, friendly atmosphere and the staff are great."
• "Great atmosphere, it's BYOB so take advantage."
• "Brilliant ambience and the staff are also really welcoming & friendly."
• "It’s decoration is attractive too."
• "The interior is like a modern day grill but with the warm service you would expect from a family restaurant."

Cons:

• "Needoo is decorated to a very poor standard. It looks cheap and needs updating."
• "The indoor decorations were a very confusing."
• "Interior is very run down now so looks shabby. Needs new paint and furniture."
• "The space can be cramped."
• "The venue is overcrowded and noisy."
• "Loud to the point one can't hear someone across the table, distasteful decor and overly cramped."
• "The restaurant decor is similar to a large version of a fish and chips shop with seating and cleanliness was an issue."