Namak Mandi Reviews Summary

Food Quality

Pros:

• "Authentic Pashtun cuisine. Kabli pilau and chapli kebabs highly recommended, cooked just like the food in Peshawar."
• "Their specialty is perhaps the kabuli pulao: slow cooked lamb, minimally seasoned, with broth cooked rice and candied carrots and raisins."
• "The food is well prepared and delicious, I was not expecting much, but with the first bite of that Lamb Karahi, man it was really good."
• "Chicken charsi karhai and chapli kabab was delicious."
• "The quality of meat is outstanding and it’s grilled to perfection."
• "The kabab was so big and juicy."
• "The chapli kebab and kabli pilau is delicious."

Cons:

• "Worst of all, the waiters, all 3 of them who served us, stink of bad BO. It puts you off your meal."
• "Their starters are nice, yet seekh kebab were so hard, chewy, and dry."
• "The salad is far from appetising or fresh - It look half eaten and recycled from a previous customer."
• "The lamb karahi has no taste just full of tomatoes."
• "Food quality is variable and some of the hygiene practices leave a lot to be desired."
• "Everything else just tasted... Well that's the problem you can't taste food it's so oily."
• "The food is horrible."

Service

Pros:

• "The staff were friendly and attentive."
• "The staff was attentive and provided excellent service, contributing to the overall positive dining experience."
• "The service was friendly and professional👍."
• "Staff are very helpful and the owners always polite and accommodating."
• "Great food, attentive service, fun experience. What more could you ask for?"
• "Staff polite respectful and friendly. The staff go the extra mile to make sure you enjoy your meal."
• "Great service, waiters kept checking on us if we needed anything else."

Cons:

• "Very disorganised, untidy and unhelpful staff, the food isn’t that good either."
• "Waiter are all the time busy don't place order on time... Very congested."
• "Most of their food reviews are fake. their behaviour is so rude."
• "TERRIBLE TERRIBLE customer service with very disrespectful staff."
• "Poor customer service and even worse communication."
• "Service hardly you get smile on serving staff some you feel guilty to ask them for something."
• "The service was terrible, trying to get their attention was difficult."

Ambiance

Pros:

• "This place gives a homely feeling of being able to sit & eat comfortably."
• "The set up really takes you back home."
• "The restaurant had a cozy and welcoming ambiance."
• "Rooms upstairs are very private and really loved the atmosphere."
• "The atmosphere was nice a quaint, very different from usual settings but in a good way."
• "Sitting on the floor with cushions was comfortable and private."
• "Very nice atmosphere with the rooms and floor seating."

Cons:

• "We were seating on the ground floor and it definitely felt extremely crammed and packed. Noisy too."
• "It got super busy at one stage and the smoke from the grill was everywhere."
• "Toilet facilities were rubbish, there was only 1 women's and 1 men's."
• "Atmosphere was claustrophobic downstairs but upstairs so so."
• "The place is small and poorly decorated."
• "It's nice but quite dark."
• "Despite of Covid19 guidelines, they do not accept cards and you need to pay cash, which is dodgy, as they want to avoid tax."

Value

Pros:

• "Good portion size, cost £30 for 2 people with lots of food left over,to take home A fantastic gem, well worth the travel."
• "Reasonably priced."
• "Very very affordable for the amount and quality of food!"
• "Less than £200 for over 20 people. What?! But we were all stuffed!!!!!!"
• "Good food for a pocket-friendly price."
• "Great portion sizes and very reasonable prices."
• "For the price, flavours and portion size… I was in awe when the bill came and it was so affordable for what we got to share as a couple."

Cons:

• "So so expensive food without no taste."
• "Some items are pricey though!!!"
• "6 Naan cost £20+"
• "Instead, I was charged £100.90 (£83.88 for the kebab and a separate £20.94 for naan)."
• "We’ve been charged an extra £33.94 for no apparent reason."
• "Lamb chops had no flavour and Tuff rubbery texture, most probably preprepared about 3-4 days ago."
• "All three of us got food poisoning from yesterday meal 😠 not happy!!! Will throw away the takeaway food also! £60 spent for no reason!"

Payment Options

Pros:

• "They accept only cash & bank transfer payments."
• "Cash only, but there is a cash point very close up the main road."

Cons:

• "make sure you come with cash as they don't accept cards."
• "On top of this they don’t accept card payments this is wrong as I never carry cash."
• "The only bad part is they Take Cash only."
• "Very Rude behaviour asking for Cash only to avoid giving taxes."
• "Company policy is to only accept cash - I wonder why?"
• "Despite of Covid19 guidelines, they do not accept cards and you need to pay cash, which is dodgy, as they want to avoid tax."