Saravanaa Bhavan East Ham Reviews Summary

Food Quality

Pros:

• "We tried the 'Chettinad Spicy Masala Cheese Dosa' and the classic 'Masala Dosa' at this restaurant, and both dishes were absolutely mouthwatering."
• "Authentic Chennai food. Maintains standards in taste and hygiene."
• "The fresh crispy ghee dosas are just as amazing as the ones you get back home."
• "Authentic South Indian food with fresh vibes ❤️❤️❤️ service was so good where the food blows ur mind 😍"
• "Every dish was tasty and filled with flavour."
• "The food was truly authentic, capturing the perfect taste of South India."
• "The taste of every item was authentic and served hot and fresh."

Cons:

• "They give very less portion of sambhar..it's not enough for every person."
• "The rasa vada took a long time, and the rasam wasn't that good."
• "Though the North Indian thali was not so authentic in terms of taste."
• "We ordered south Indian meals, but the rice was not cooked properly. The starters were decent. Overall the taste was not that great."
• "The taste was very poor when compared to the meals in Chennai branch."
• "Now these dishes don't taste the same and are really lacking flavour and are bland."
• "Food quality was very very very bad."

Service

Pros:

• "Her positive mindset and genuine smile were contagious."
• "Jaffar & Kanaga is great asset to business! Rest of the team also!"
• "Special thanks to the manager, staff Durga, and the chefs for giving us a special welcome, an excellent service, and the delicious food during our visit."
• "The place was buzzing and brimming with people, but still the staff handled them all with a big smile."
• "The staff were helpful and smiling is a big plus!"
• "Sowmya had served us with a smile. Her service was excellent."
• "The staff are super friendly and constantly check if you’re happy with the order and food."

Cons:

• "Long queue, lack of management ultimately resulting in poor service and disappointment."
• "Food was okay. Absolutely poor service."
• "Rude staff and when they get the food wrong the staff don't want to change."
• "Service is pathetic..been going here for years basically since its open..but not anymore."
• "Absolutely poor service."
• "Very slow and bad service."
• "Service is very very bad..very rude behaviour with customer."

Atmosphere & Cleanliness

Pros:

• "Lovely atmosphere and clean restaurant."
• "It is well maintained and clean. Ambience is simple and good. Restrooms are also maintained well."
• "The restaurant is spacious and clean and has a very good hygiene rating."
• "Great for all meals of the day, we found it hard to leave. In addition, great pricing - will return!"
• "The place is kept clean and tidy."
• "The ambience is great, you could easily have good and relaxing dining experience."
• "The restaurant keeps true to the authenticity of the food just like the Saravana Bhavan in Chennai!"

Cons:

• "I saw one customer finished their food and go to home after that one lady who is working there she didn’t pick the glasses from table for wash she keeps the glasses without wash which was use by other people."
• "Hygiene levels are extremely poor."
• "None were wearing hair masks or gloves and being seated near kitchen I could see people putting fingers in chutney bowls."
• "I just ordered idli from saravana bhawan east ham. I have seen the mold in idli."
• "Two stars because when we were eating, a HUGE rat 🐀 ran from the front to the back of the restaurant."
• "I bought rasmalai for my family and my sisters son started vomiting straight away, it smells like its been left for so many days which is in worse condition."
• "My food were cold look likes they selling last night left over food."